Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Margaret Gilbert

Winston-Salem,NC

Summary

Highly motivated English Literature Student with a strong work ethic and an interest in written communication. Offers strong organizational, communication, and team collaboration skills due to management experience.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2021 - Current
  • Developed and maintained strong knowledge of company policies and procedures.
  • Created positive learning environment for new employees and coached present employees on company policies.
  • Lead and worked with staff to meet specific goals.
  • Utilized problem-solving skills to resolve both conflicts between staff members and complaints from customers.

Education

Bachelor of Arts - English

Arizona State University
Tempe, AZ
05.2024

Skills

  • Strong Writing Skills
  • Staff Management
  • Conflict Resolution Techniques
  • Microsoft Experience
  • Interpersonal and Written Communication
  • Multitasking
  • Problem-Solving

Accomplishments

Starbucks Partner of the Quarter, July 2022

Timeline

Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2021 - Current

Bachelor of Arts - English

Arizona State University
Margaret Gilbert