Margaret Grant
Tualatin,OR
Summary
Corporate finance professional with strong expertise in credit analysis, risk management, and financial forecasting. Proven ability to enhance credit policies and streamline processes that drive results. Known for fostering team collaboration, adapting to changing needs, and maintaining high standards. Skilled in financial modeling, portfolio management, and relationship building. Dependable and results-driven with focus on achieving organizational goals.
Overview
18
18
years of professional experience
Work History
Corporate Credit Manager
Rugby Holdings, LLC
10.2013 - Current
- Developed Rugby's commercial credit and collection policies, procedures, and processes ensuring appropriate mitigation of risk.
- Oversee27 distribution center credit managers as well as the cash posting team.
- Collaborate with all Department Heads to ensure best practices are in place.
- Work closely with legal counsel on all collection processes for problem accounts.
- Oversee monthly closing procedures with Corporate Accounting.
- Manage daily bank balancing with Corporate Accounting.
- Present annual reports to Board Members.
- Responsible for internal and external operations audits of all 27 distribution centers, including sales tax, accounts receivable, and banking procedures.
- Present Credit Department yearly goals and budget, including expenses, DSO, and yearly incentives/raises.
- Analyzed financial statements to evaluate customer creditworthiness and mitigate potential risks.
- Led cross-functional teams in the development of new credit policies and procedures and AR Best Practices.
- Streamlined reporting processes, improving accuracy and efficiency in credit analysis operations.
- Mentored junior staff on advanced credit evaluation techniques and industry best practices.
- Collaborated with sales teams for conducting thorough due diligence on prospective clients, safeguarding the company from potential bad debts.
- Optimized credit approval workflows by automating routine tasks, accelerating turnaround times for quicker customer response.
- Played a key role in developing a centralized database system for efficient storage and retrieval of all relevant information pertaining to clients' financials and repayment history.
- Coordinated with legal and compliance teams for smooth execution of credit-related agreements and documentation, ensuring adherence to all regulatory requirements.
- Established effective communication channels between credit department and other functional units for smooth coordination of tasks.
- Mentored junior team members on various aspects of corporate credit management, enhancing their professional competencies.
- Enhanced company's credit management processes for more efficient decision-making and reduced credit losses.
- Negotiated payment terms with clients to minimize the risk of default, ensuring timely recovery of outstanding dues.
- Conducted periodic portfolio reviews to assess overall credit quality and adherence to set risk parameters, recommending corrective actions as required.
- Designed comprehensive training modules for new joiners in the credit department, ensuring seamless integration into the team dynamics.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Compiled data critical to analysis of annual bad debt.
- Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
- Collaborated with management to evaluate credit strategies and develop improvements.
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
- Motivated and encouraged staff to enhance productivity and meet demanding internal and customer targets.
Regional Credit Manager
Lumber Products
12.2009 - 10.2013
- Analyze credit data and financial statements to determine the degree of risk involved in extending credit.
- Consult with customers to resolve complaints and verify financial and credit transactions.
- Review individual or commercial customer files to identify and select delinquent accounts for collection.
- Confer with credit association and other business representatives to exchange credit information.
- Evaluate customer records and recommend payment plans based on earnings, payment history, and purchase activity.
- Oversee AR portfolio for 5 distribution centers.
- Collaborated with sales teams to optimize customer credit limits and payment terms.
- Established relationships with key clients to resolve credit issues and strengthen partnerships.
- Optimized cash flow by closely managing accounts receivable aging and promptly addressing overdue balances.
- Implemented efficient workflow processes, enabling the timely resolution of outstanding invoices and disputes.
- Established strong relationships with key customers, fostering open communication on credit issues and concerns.
- Negotiated favorable payment terms with high-risk clients, mitigating potential financial exposure.
- Reduced bad debt losses with rigorous monitoring of delinquent accounts and timely collection actions.
Credit Manager
ProBuild Inc.
04.2007 - 07.2009
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Advise customers of necessary actions and strategies for debt repayment.
- Preliminary Lien filing on all orders over $500.00; tracking and maintaining deadlines and lien waivers on all notices.
- Analyzed credit reports and financial statements to ensure accurate risk evaluation.
- Collaborated with sales teams to balance customer relations with risk management strategies.
- Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
- Referred delinquent accounts to collections department or outside resources.
Skills
- Creating a positive team culture
- Effective communication skills
- Strong analytical abilities
- Managing time constraints efficiently
- Excellent at conflict resolution with internal and external customers
- Credit policy development
- Portfolio management
- Debt restructuring
- Credit risk assessment
- Policy implementation
Timeline
Corporate Credit Manager
Rugby Holdings, LLC
10.2013 - Current
Regional Credit Manager
Lumber Products
12.2009 - 10.2013
Credit Manager
ProBuild Inc.
04.2007 - 07.2009
Similar Profiles
Kristina E. ReyesKristina E. Reyes
Contract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City AccessContract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City Access
Kristiane TeskeraKristiane Teskera
Assistant Manager of Operations at Rockstar Living Enterprise & JetSetHospitality & 8250 Sunsest Blvd. & Supreme Enterprise Holding, LLC. & MAC 1 Holdings, LLC.Assistant Manager of Operations at Rockstar Living Enterprise & JetSetHospitality & 8250 Sunsest Blvd. & Supreme Enterprise Holding, LLC. & MAC 1 Holdings, LLC.
Pierre MignotPierre Mignot
Rugbyman Professionnel at FC Grenoble Rugby, International Equipe de France de rugby à 7, Union Bordeaux-Bègles, CSBJRugbyman Professionnel at FC Grenoble Rugby, International Equipe de France de rugby à 7, Union Bordeaux-Bègles, CSBJ
Van AndersonVan Anderson
Donor Engagement Officer at Jesuit High School PortlandDonor Engagement Officer at Jesuit High School Portland
Hannah GuerreroHannah Guerrero
Lifeguard at TTAD poolsLifeguard at TTAD pools