Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Kloske

Prince George,VA

Summary

I am a dependable team member trained in physically and mentally tough operations that require forward thought
and determination. Currently working on finishing my Associate's degree in Environmental Science and would like
to find a position that allows me to embrace my love for the outdoors. I am passionate about fostering good
working relationships and believe that by being reliable and team-oriented, I create stronger work environments
between myself and my coworkers. Proven ability to collaborate effectively within teams while maintaining a
strong focus on project goals and deadlines. Eager to leverage my education and commitment to sustainability in a
career that offers outdoor work opportunities and promotes environmental stewardship. I am seeking a position
where I can make a positive impact on the environment and support community efforts toward conservation and
sustainability.

Overview

14
14
years of professional experience

Work History

Server

Oyster Society
08.2023 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Insurance Agent

Ford Agency Insurance
03.2017 - Current
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.

A Operator

WestRock Formerly Rock-Tenn Merchandising Displays
03.2021 - 09.2023
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Provided on-the-job training to newly hired workers and team members.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

Advertising Sales Representative

Hopewell News
04.2015 - 12.2016
  • Created and presented media and advertising packages to prospective customers.
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Expanded market presence by attending networking events, tradeshows, and conferences to build brand awareness and generate new leads.

Automated Logistical Specialist (92A)

United States Army
04.2011 - 03.2013
  • Met or exceeded production goals and objectives by following strict procedures.
  • Analyzed data trends to forecast supply needs accurately, minimizing shortages and excess stock levels.
  • Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
  • Collaborated with cross-functional teams to develop efficient processes for shipping, receiving, and inventory management.
  • Developed and implemented strategies to improve team productivity and efficiency.

Education

Associate of Science - Environmental Science

Richard Bland College
Petersburg, VA
12.2024

No Degree - Virginia P&C License

Independent Insurance Agents of Virginia
Richmond, VA
02.2016

No Degree - Airbone

United States Army Infantry School
Fort Benning, GA
09.2012

High School Diploma -

Dinwiddie High School
Dinwiddie, VA
06.2008

Skills

  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Troubleshooting
  • Valid Driver's License
  • Quality Assurance
  • Data Entry
  • Analytical Thinking
  • Computer Skills
  • Forklift Operation
  • OSHA Guidelines
  • Professionalism and Ethics

Timeline

Server

Oyster Society
08.2023 - Current

A Operator

WestRock Formerly Rock-Tenn Merchandising Displays
03.2021 - 09.2023

Insurance Agent

Ford Agency Insurance
03.2017 - Current

Advertising Sales Representative

Hopewell News
04.2015 - 12.2016

Automated Logistical Specialist (92A)

United States Army
04.2011 - 03.2013

Associate of Science - Environmental Science

Richard Bland College

No Degree - Virginia P&C License

Independent Insurance Agents of Virginia

No Degree - Airbone

United States Army Infantry School

High School Diploma -

Dinwiddie High School
Margaret Kloske