Summary
Results-oriented Human Resources professional with over a decade of experience in employee and labor relations, leadership development, and strategic HR management. Proven ability to lead complex investigations, drive cultural and organizational change, and implement talent management strategies that align with business goals. Adept at risk mitigation, policy administration, and developing comprehensive training and leadership programs. Skilled in managing employee relations for large teams, providing expert guidance on labor laws and compliance, and improving workforce retention and succession planning. Proficient in HRIS, employee engagement, and fostering a positive workplace culture.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager, Human Resources - Employee Relations & Leadership Development
CCS Medical
09.2023 - Current
- Lead all employee relations activities, including investigations, disciplinary actions, and policy administration, ensuring fair and consistent application across the organization.
- Design and implement leadership development training programs, fostering strong management teams and promoting continuous improvement in organizational leadership.
- Oversee performance management processes, conduct training, and provide strategic guidance to senior leadership on human capital management practices.
- Drive change and culture management initiatives, promoting a positive, inclusive workplace environment.
- Develop and manage programs for employee retention, promotion, and succession planning, contributing to a 10% increase in employee engagement.
- Key Achievements:
- Spearheaded the development of a leadership development program, resulting in a 15% improvement in leadership effectiveness scores.
- Successfully led complex employee relations investigations, reducing legal risks by 12%.
Human Resources Consultant - Employee Relations Specialist
11.2021 - 09.2023
- Conducted thorough employee relations investigations and developed solutions to sustain positive employee relations across client organizations.
- Delivered leadership training programs, aligning workforce strategies with HR policies and labor laws.
- Performed HR research, tracked trends, and conducted gap analyses to implement data-driven HR strategies.
- Key Achievements:
- Reduced employee grievances by 20% through proactive training and early intervention strategies.
Human Resources Generalist
Kids Central Inc.
07.2020 - 11.2021
- Supported hiring managers in interviewing and onboarding processes, improving new hire integration and retention.
- Managed employee benefits, Workers' Compensation claims, and compliance with the Affirmative Action Plan.
- Conducted employee relations activities, including investigations and policy enforcement, ensuring consistent application of HR policies.
- Key Achievements:
- Implemented a new employee onboarding process that reduced time-to-hire by 15%.
Employee Relations Specialist
State of Florida
06.2017 - 07.2020
- Provided guidance on employee relations and performance management for over 2,000 employees, ensuring adherence to state laws and policies.
- Investigated collective bargaining grievances and developed settlements, minimizing litigation risk.
- Managed disciplinary actions and performance evaluations, fostering a culture of accountability and performance improvement.
- Key Achievements:
- Led successful grievance resolution initiatives, reducing grievances by 18%.
Human Resources Benefits Analyst
Spirit Airlines Inc.
07.2015 - 04.2016
- Administered leave and workers' compensation programs, ensuring compliance with FMLA, ADA, and other employment laws.
- Conducted investigations of fraudulent activity related to leave programs and implemented corrective actions.
Regional Human Resources Advisor
Charter Schools USA
07.2012 - 07.2015
- Provided HR advisory services on hiring, compensation, benefits, and employee relations for multiple locations.
- Managed pre-employment compliance and onboarding processes, ensuring adherence to HRIS standards and best practices.
Education
Bachelor’s - Disciplinary Studies
Skills
- Strategic HR Leadership
- Employee & Labor Relations
- Leadership Development
- Employee Investigations & Conflict Resolution
- Workforce Retention & Succession Planning
- Change Management & Organizational Development
- Training Program Development
- Performance Management & Talent Optimization
- HR Compliance & Risk Mitigation
- HRIS Systems: ADP
- HRIS Systems: WorkForce Now
- HRIS Systems: UltiPro
- HRIS Systems: SalesForce
- HRIS Systems: PeopleFirst
Certification
Professional in Human Resources (PHR) Certification, 2023
Personal Information
Title: Senior Human Resources Leader
Timeline
Manager, Human Resources - Employee Relations & Leadership Development - CCS Medical
09.2023 - Current
Human Resources Consultant - Employee Relations Specialist -
11.2021 - 09.2023
Human Resources Generalist - Kids Central Inc.
07.2020 - 11.2021
Employee Relations Specialist - State of Florida
06.2017 - 07.2020
Human Resources Benefits Analyst - Spirit Airlines Inc.
07.2015 - 04.2016
Regional Human Resources Advisor - Charter Schools USA
07.2012 - 07.2015
Keiser University - Bachelor’s, Disciplinary Studies
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<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br> • Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br> • Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br> <br> <strong>Compensation, Benefits & Payroll:</strong><br> • Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br> • Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br> • Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br> <br> <strong>Policy Development & Compliance:</strong><br> • Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br> • Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br> • Advised leadership on labor law updates and best practices in employee relations.<br> <br> <strong>Talent Acquisition & Onboarding:</strong><br> • Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br> • Managed international hiring, including visa processing, embassy coordination, and relocation support.<br> • Optimized onboarding programs to ensure a smooth transition for new employees.<br> <br> <strong>Employee Relations & Engagement:</strong><br> • Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br> • Maintained accurate records for attendance, leave, and performance management.<br> • Prepared employment contracts and offer letters in compliance with legal and company standards.<br> <br> <strong>Strategic HR Leadership:</strong><br> • Collaborated with senior management to align HR strategies with business goals.<br> • Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br> </p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br> • Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br> • Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br> <br> <strong>Compensation, Benefits & Payroll:</strong><br> • Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br> • Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br> • Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br> <br> <strong>Policy Development & Compliance:</strong><br> • Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br> • Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br> • Advised leadership on labor law updates and best practices in employee relations.<br> <br> <strong>Talent Acquisition & Onboarding:</strong><br> • Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br> • Managed international hiring, including visa processing, embassy coordination, and relocation support.<br> • Optimized onboarding programs to ensure a smooth transition for new employees.<br> <br> <strong>Employee Relations & Engagement:</strong><br> • Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br> • Maintained accurate records for attendance, leave, and performance management.<br> • Prepared employment contracts and offer letters in compliance with legal and company standards.<br> <br> <strong>Strategic HR Leadership:</strong><br> • Collaborated with senior management to align HR strategies with business goals.<br> • Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br> </p> at Saudi Central Bank