Margaret Martineau

• Leveraged strong communication and interpersonal skills to engage prospective tenants, delivering property tours and detailed information that highlighted key features

• Developed and implemented creative solutions by actively identifying and addressing tenant concerns, using strong problem-solving skills to navigate challenges and ensure a positive living experience

• Balanced administrative duties and customer-facing responsibilities, ensuring timely responses to tenant requests, while maintaining a well-organized system for tracking high-priority tasks

• Led and mentored a team, providing clear guidance and fostering a collaborative environment to drive high performance and promote a positive workplace culture

• Crafted innovative solutions to improve operational efficiency and enhance customer experience, proactively addressing challenges to ensure smooth restaurant operations during peak hours

• Utilized in-depth product knowledge to educate team members on menu offerings, ingredients, and nutritional details, while providing tailored recommendations to customers to enhance their experience and drive sales