Margaret McMains
San Antonio,TX
Summary
Compassionate animal care specialist with extensive experience at San Antonio Zoo, excelling in team collaboration and guest relations. Successfully designed engaging enrichment activities and provided medical care for diverse species. Proven ability to enhance conservation education while maintaining high standards of workplace cleanliness and animal welfare.
Overview
7
7
years of professional experience
Work History
African Animal Care Specialist
San Antonio Zoo
San Antonio, TX
11.2021 - Current
- Designed engaging enrichment activities for animals through team collaboration.
- Delivered daily care for diverse animal species in zoo environment.
- Educated visitors on animal behavior and conservation efforts during guided tours.
Mammals West Intern
San Antonio Zoo
San Antonio, TX
11.2019 - 02.2020
- Monitored animal health and reported concerns to management promptly.
- Collaborated with staff members to deliver quality care for all assigned animals.
- Documented animal behavior and care activities in ZIMS system accurately.
Kangaroo Krossing Animal Care Specialist
San Antonio Zoo
San Antonio, TX
02.2020 - 11.2021
- Educated and monitored up to 40 guests in kangaroo yard, ensuring engaging experiences.
- Provided medical care, enrichment, and habitat maintenance for 25 kangaroos.
- Collaborated with zoo staff to enhance conservation education and resource allocation.
Education Interpreter
San Antonio Zoo
San Antonio, Texas
09.2018 - 11.2019
- Collaborated with zoo staff to ensure accurate dissemination of information, and maximize the zoo's resources to support conservation education.
- Ensured the safety of guests and giraffes in accordance with established protocols.
- Greeted, educated, and monitored up to 40 guests or VIPs within the giraffe deck.
Education
Associates of Science -
San Antonio College
San Antonio01.2021
Skills
- Team collaboration and independence
- Conflict resolution
- Guest relations
- Time management
- Multitasking
- Workplace cleanliness
Accomplishments
- Employee of the Month, 11/2022. Chosen for employee of the month due to consistent time management, cleanliness within habitats, and ability to work constructively with others.
- Cross trained within Mammals West.
- Co-enrichment coordinator.
Timeline
African Animal Care Specialist
San Antonio Zoo
11.2021 - Current
Kangaroo Krossing Animal Care Specialist
San Antonio Zoo
02.2020 - 11.2021
Mammals West Intern
San Antonio Zoo
11.2019 - 02.2020
Education Interpreter
San Antonio Zoo
09.2018 - 11.2019
Associates of Science -
San Antonio College