Margaret Mcparland
Deer Park,Texas
Summary
Dynamic server with a proven track record at Morada, excelling in hospitality service and relationship management. Recognized for maintaining cleanliness standards and delivering exceptional guest experiences. Adept at collaborating with team members to enhance workflow, ensuring swift resolution of customer concerns and fostering loyalty through effective communication.
Overview
2
2
years of professional experience
Work History
Server
Morada
Deer Park, TX
02.2024 - 06.2024
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with team members to maintain efficient kitchen and dining area operations.
- Assisted in menu presentation, effectively communicating daily specials to patrons.
- Managed table settings and cleanliness, contributing to overall restaurant ambiance.
Server
Mias Table
Houston, TX
01.2023 - 11.2023
- Adapted quickly to changing priorities during peak hours, maintaining service quality.
- Supported inventory management by tracking supplies and notifying management of stock needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Sonic
La Porte, TX
04.2022 - 09.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Jack in the Box
Pasadena, TX
01.2022 - 03.2022
- Managed cash register, ensuring accurate cash handling and balancing at end of shifts.
- Collaborated with team members to streamline checkout processes during peak hours.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication.
Education
Associate of Psychology - Psychology
Houston Community College
Houston, TX12-2026
Skills
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Team collaboration
- Quality control
- Table bussing
- Relationship management
- Tableside etiquette
Timeline
Server
Morada
02.2024 - 06.2024
Server
Mias Table
01.2023 - 11.2023
Server
Sonic
04.2022 - 09.2022
Cashier
Jack in the Box
01.2022 - 03.2022
Associate of Psychology - Psychology
Houston Community College