Margaret Mendibles
Fresno
Summary
Dynamic Case Manager and Project Coordinator at SER Jobs for Progress Inc. with a proven track record in enhancing team collaboration and delivering projects on time. Skilled in customer service and conflict resolution, I foster positive relationships and ensure client satisfaction, contributing to improved customer loyalty and team productivity.
Overview
24
24
years of professional experience
Work History
Case Manger/Project Coordinator
SER Jobs for Progress Inc.
09.2004 - 08.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Provide professional Customer Service
- Answer phones convey information requested.
Cashier
Savemart
06.2000 - 08.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Arts - Child Development
Fresno City College
Fresno, CA03-1988
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Team collaboration
- Reliability and punctuality
- Conflict resolution
Timeline
Case Manger/Project Coordinator
SER Jobs for Progress Inc.
09.2004 - 08.2024
Cashier
Savemart
06.2000 - 08.2004
Associate of Arts - Child Development
Fresno City College
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