Summary
Work History
Education
Skills
Timeline
RegisteredNurse
Margaret Mervau

Margaret Mervau

Sutter,CA

Summary

I pride myself in several things. I am very hard working. I provide an attention to detail and high quality of work. 20 years of working in restaurants has sharpened my abilities in multitasking, patience, and prioritizing. I am also known for good attendance and punctuality.

Work History

Lead Bartender

Applebee's Grill And Bar
Yuba City, CA
07.2021 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Adhered to state laws regarding alcoholic beverage services and customer regulations
  • Poured and prepared mixed drinks for over 100 customers daily
  • Polished glassware, bussed tables and removed debris to keep customer areas clean
  • Implemented drink prep procedures that significantly reduced wasted stock.

Server

Hardrock Hotel And Casino Sacramento
Wheatland, CA
09.2019 - 07.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
  • Cultivated warm relationships with regular customers
  • Bussed and reset tables to keep dining room and work areas clean
  • Worked special events and banquets

Server

Cool Hand Luke's Steakhouse And Saloon
Yuba City, CA
06.2018 - 10.2019
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Bussed and reset tables to keep dining room and work areas clean
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Worked catering events and banquets

Server and Expo

Petes Brewhouse
Yuba City, CA
06.2017 - 07.2018
  • Displayed enthusiasm and promoted excellent service to customers
  • Resolved guest and employee complaints to maintain complete customer satisfaction and work force effectiveness
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Associate of Science - Biology-Allied Health

Yuba College
Marysville, CA
05.2022

Associate of Science - Behavioral Science

Yuba College
Marysville, CA
05.2022

Associate of Science - General Education-Natural Science

Yuba College
Marysville, CA
05.2022

Skills

  • Cleaning and Sanitizing
  • Multitasking and Prioritization
  • Teamwork and Professionalism
  • Honest and Dependable
  • Quality Assurance

Timeline

Lead Bartender

Applebee's Grill And Bar
07.2021 - Current

Server

Hardrock Hotel And Casino Sacramento
09.2019 - 07.2021

Server

Cool Hand Luke's Steakhouse And Saloon
06.2018 - 10.2019

Server and Expo

Petes Brewhouse
06.2017 - 07.2018

Associate of Science - Biology-Allied Health

Yuba College

Associate of Science - Behavioral Science

Yuba College

Associate of Science - General Education-Natural Science

Yuba College

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Margaret Mervau