Margaret Metcalfe
New Bern,NC
Summary
Community Impact Coordinator with extensive experience in strategic planning, recruitment, and staff management. Skilled in communication, relationship building, and healthcare support, enhancing patient satisfaction and operational efficiency. Brings strong work planning, data entry, and schedule management capabilities to advance organizational goals.
Overview
5
5
years of professional experience
Work History
Community Impact Cooridnator
Twin Rivers YMCA
05.2019 - Current
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Managed the performance and development of 30 camp staff members.
- Communicated with parents, staff and teachers regarding children or program issues.
- Built trust and rapport with parents and guardians through effective communication, promptly addressing concerns.
Patient Care Technician
Carolina East Medical Center
08.2021 - 06.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Education
Bachelor of Science - Nursing
Mars Hill University
Mars Hill05.2022
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Schedule Management
Timeline
Patient Care Technician
Carolina East Medical Center
08.2021 - 06.2022
Community Impact Cooridnator
Twin Rivers YMCA
05.2019 - Current
Bachelor of Science - Nursing
Mars Hill University
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