Desaree Mistretta
Edgewater
Summary
Dedicated professional with a strong background in customer service, cash handling, and inventory management. Proven ability to enhance customer satisfaction and streamline processes, driving efficiency and loyalty.
Overview
7
7
years of professional experience
Work History
E-Commerce Personal Shopper
Whole Foods Market Inc
Paramus
06.2025 - Current
- Managed order fulfillment processes to ensure timely delivery of items.
- Curated personalized shopping lists based on customer preferences and trends.
- Provided exceptional customer service through prompt responses to inquiries.
- Processed online orders quickly and accurately.
Cashier
BJ's Wholesale Club
Paramus
10.2023 - 02.2024
- Processed transactions efficiently, ensuring fast service and enhancing customer satisfaction during peak hours.
- Assisted customers with returns and exchanges, fostering a positive shopping experience and building loyalty.
- Worked closely with team members to streamline checkout processes, reducing wait times and improving service flow.
- Demonstrated a positive attitude while engaging with customers, reinforcing brand values and enhancing the overall shopping experience.
- Streamlined the checkout process by implementing new procedures, significantly reducing customer wait times and enhancing overall service efficiency.
- Managed cash operations and ensured accurate nightly register reconciliation.
- Enhanced customer service by efficiently organizing and processing orders.
- Maintained store cleanliness and order, improving customer satisfaction.
- Executed service desk tasks, ensuring timely order fulfillment and accuracy.
- Utilized computer systems for inventory management and order processing.
- Maintained organized front-end displays, contributing to improved customer navigation and increased sales of featured products.
- Coordinated with team members to fulfill online orders efficiently, ensuring timely delivery and elevated customer satisfaction.
Head Cashier and Sales Associate
The Home Depot
Lodi
10.2022 - 09.2023
- Provided exceptional service at the Service Desk, assisting customers with inquiries and fostering a welcoming environment.
- Analyzed inventory levels to optimize shelf organization, resulting in noticeable improvements in product accessibility.
- Processed customer transactions efficiently, enhancing checkout speed and accuracy.
- Executed efficient cash handling processes, ensuring accurate transactions and enhancing customer trust through reliable service.
- Collaborated with team members to maintain a clean and organized front end, fostering a welcoming shopping environment for customers.
- Managed inventory returns meticulously, reducing discrepancies and ensuring optimal stock levels, which contributed to improved store efficiency.
- Streamlined the item return process, facilitating quicker resolutions for customers and enhancing overall satisfaction through attentive service.
- Implemented a systematic approach for cleaning and maintaining registers, resulting in a more hygienic workspace and increased operational efficiency.
Cashier/Sales Associate
ShopRite Supermarkets
Palisades Park
08.2018 - 01.2020
- Processed customer transactions efficiently, enhancing checkout speed and accuracy.
- Managed and organized orders, ensuring timely delivery and customer satisfaction.
- Maintained cleanliness of registers, promoting a hygienic shopping environment.
- Accurately balanced cash registers, ensuring financial integrity and accountability.
- Streamlined checkout processes, enhancing customer flow and reducing wait times, leading to improved shopper satisfaction.
- Provided exceptional customer service, fostering a welcoming atmosphere and encouraging repeat business through positive interactions.
- Monitored inventory levels and placed timely orders, ensuring product availability and minimizing stockouts for seamless operations.
- Executed daily cash register reconciliations, maintaining accuracy and accountability while adhering to financial protocols.
- Implemented a new order tracking system for deliveries, improving operational efficiency and enhancing customer communication.
Education
High school diploma -
YCS Educational Center
Fort Lee, NJ06.2010
Bachelor of Science - Early Childhood Care And Education
Bryant & Stratton College
NYSkills
- Cash handling and cashiering
- Food service and customer service
- Microsoft Word proficiency
- Sales strategy and operations
- Cleaning and organizational skills
- Leadership and supervising
- Inventory management and control
- Time management and workflow optimization
Timeline
E-Commerce Personal Shopper
Whole Foods Market Inc
06.2025 - Current
Cashier
BJ's Wholesale Club
10.2023 - 02.2024
Head Cashier and Sales Associate
The Home Depot
10.2022 - 09.2023
Cashier/Sales Associate
ShopRite Supermarkets
08.2018 - 01.2020
High school diploma -
YCS Educational Center
Bachelor of Science - Early Childhood Care And Education
Bryant & Stratton College
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