Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Manager
Grand River Aseptic Mfg.
02.2024 - 02.2025
Provided effective, strategic leadership in technology transfer projects, ensured alignment with
client expectations and company objectives.
Coached team members on professional development opportunities, contributing to improved overall performance.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Built teams to address project goals and objectives for multiple projects.
Optimized resource allocation, effectively balancing priorities and managing competing demands.
Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Program Manager/Vendor Relations Manager
KBI BioBpharma Inc.
08.2019 - 06.2023
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Led multiple strategic projects with numerous sub-projects or workstreams.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Championed best practices in project management, fostering a culture of continuous improvement.
Identified, managed, and mitigated program risks and dependencies to prevent delays, disruptions, quality issues, or disputes regarding contractual terms.
Evaluated scope changes and impact on timeline, budget and resources.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Technical Data Reviewer
KBI BioBpharma Inc.
12.2016 - 08.2019
Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
Ensured consistency across multiple review projects by maintaining strict adherence to established protocols and procedures.
Led team to meet project deadlines, ensuring tasks were delegated effectively.
Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
QA Technical Specialist / Sr. Quality Control Associate
Fujifilm Diosynth Biotechnologies Inc.
09.2011 - 12.2016
Conducted internal laboratory audits to ensure compliance and improved the data and batch release records review process, which reduced release cycle time.
Maintained accurate documentation of all quality control activities, ensuring proper record-keeping for audit purposes.
Streamlined quality control processes for increased efficiency and reduced waste.
Trained new employees in quality control procedures, fostering a culture of excellence within the team.
Managed calibration schedules for test equipment used in evaluating product conformance, assuring accurate results were recorded consistently.
Analyzed data from quality tests, identifying trends and areas for improvement in both product design and manufacturing processes.
Identified root causes of quality issues and developed solutions to prevent recurrence, leading to improved product performance.
Education
MS - Project Management
Northeastern University
Boston, MA
BS - BioPharmaceutical Sciences
North Carolina Central University
Durham, NC
Skills
Customer Relations Management
Efficient Resource Allocation
Organizational Change Management
Financial Budget Oversight
Risk Assessment
Strategic Program Management
Cross-Functional Collaboration
Effective Team Leadership
Stakeholder Relationship Management
Project Management Tools Experience
Agile Frameworks
Supplier Relationship Management
Strategic planning
Project management
Detail-oriented
Problem-solving
Certification
Project Management Professional (PMP), Project Management Institute
Agile Certified Practitioner (PMI-ACP), in progress
Accomplishments
Exceptional communication skills: Facilitated cross functional teams, enhanced project clarity and efficiency, leading to a reduction in project timelines.
Expertise in customer escalations: Developed and implemented customer escalation process through Stage Gate review meetings and reduced resolution time by nearly half at KBI Biopharma Inc.
Project management success: Managed multiple, complex program contracts simultaneously while collaborating with teams across various locations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Manager
Grand River Aseptic Mfg.
02.2024 - 02.2025
Program Manager/Vendor Relations Manager
KBI BioBpharma Inc.
08.2019 - 06.2023
Technical Data Reviewer
KBI BioBpharma Inc.
12.2016 - 08.2019
QA Technical Specialist / Sr. Quality Control Associate