MARGARET PARTIN
Middlesboro,KY
Summary
Responsible and friendly Customer-oriented Willing to listen to the needs of customers and promote products with attention to individual need. Hardworking and punctual with great interpersonal skills. Have 24 years of retail customer service experience offer.
Overview
30
30
years of professional experience
Work History
Cashier/Receptionist
Redmond Chrysler
Middlesboro, KY
09.2024 - Current
- Take payment for services.
- Answer phone and transfer calls. Greet customers and answer questions. Any other duties assigned.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Clerk
Middlesboro ARH
Middlesboro, Ky
10.2020 - 04.2021
- Greet patients gather information to register them for procedures, lab work, radiography or for ED visit. Give them directions to the departments. Answer phone in a professional and timely manner. Any other duties required.
Breakfast Host
Holiday Inn Express
Middlesboro, Ky
07.2020 - 10.2020
- Set up breakfast bar prepared items and served guests. Arranged area for breakfast service. Cleaned breakfast areas to maintain presentation. Adhered to hotel safety and security policies for optimal guest protection. Delivered prompt courteous and knowledgeable service to dining guests. Broke down service stations at end of breakfast service and fully clean area.
Store Supervisor
Barnes and Noble ED
Basking Ridge, NJ
10.2004 - 05.2020
- Day to day operations. Key carrier, completed opening and closing duties including counting money balancing cash drawers and making deposits. Demonstrated merchandise operation and explained features. Encouraged customers to sign up for warranties and additional services consistently exceeding quotas for add-on sales. Trained new employees.
- Quickly connected with each customer to offer assistance and promote products. Prepared products for displays and in-store demonstrations to promote new merchandise and sales items. Applied interpersonal and communication skills to upsell new products to customers. Tracked and ordered merchandise to maintain stock levels. Organized racks and displays to maintain visually appealing environments. Minimized loss by watching for and recognizing security risks and active theft. Maintained knowledge of current sales and promotions return and exchange policies and security practices.
Bookstore Assistant
Southeast Kentucky Community and Technical College
Middlesboro, Ky
01.1996 - 10.2004
- Completed opening and closing duties including counting money balancing cash drawers and making deposits. Demonstrated merchandise operation and explained features. Maintained knowledge of current sales and promotions return and exchange policies and security practices. Minimized loss by watching for and recognizing security risks and active theft. Encouraged customers to sign up for warranties and additional services consistently exceeding quotas for add-on sales.
- Inventoried merchandise every 6 months and investigated discrepancies to keep an accurate count of each product type. Organized racks and displays to maintain visually appealing environments. Applied interpersonal and communication skills to upsell new products to customers.
Education
Associate of Science - Business, health related
Southeast Kentucky Community and Technical College
Middlesboro, KY02-2026
High School Diploma - undefined
Bell County High School
Pineville, Ky06-1978
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier/Receptionist
Redmond Chrysler
09.2024 - Current
Clerk
Middlesboro ARH
10.2020 - 04.2021
Breakfast Host
Holiday Inn Express
07.2020 - 10.2020
Store Supervisor
Barnes and Noble ED
10.2004 - 05.2020
Bookstore Assistant
Southeast Kentucky Community and Technical College
01.1996 - 10.2004
Associate of Science - Business, health related
Southeast Kentucky Community and Technical College
High School Diploma - undefined
Bell County High School