Margaret Schifflin
Huddleston,VA
Summary
Adaptable communications student with hands-on experience in serving, sales, and sports broadcasting support. Skilled in guest engagement, organization, and coordinating with teams under pressure. Ready to contribute strong service, reliability, and attention to detail.
Overview
4
4
years of professional experience
Work History
Server
Bruno's Clubhouse Bistro
05.2025 - Current
- Presented menus, answered menu questions, and recommended dishes based on guest preferences.
- Delivered attentive table service, accurately recorded orders and coordinated timing with kitchen staff.
- Processed guest payments accurately using point-of-sale system and balanced cash transactions.
- Reset dining areas quickly, maintaining clean tables, polished glassware, and organized seating flow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sports Broadcasting Intern
JMU Athletics Communication
02.2025 - Current
- Prepared scripts, rundown notes, and athlete information for announcers.
- Organized archived footage and game records for future media use.
- Researched statistics and background information on athletes to present engaging stories during pre-and post-game shows.
- Improved knowledge of sports terminology and rules through continuous research and education, enhancing overall credibility as a broadcaster.
Sales Associate
Banner's Hallmark
03.2023 - 12.2023
- Assisted customers with gift selection, product recommendations, and personalized service to support store sales.
- Processed cash, card, and returns transactions accurately using point-of-sale systems.
- Trained new associates on register procedures, store standards, and customer service expectations.
- Maintained attractive merchandise displays, seasonal setups, and replenished shelves to improve shopping experience.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Science - Communications
James Madison University
Harrisonburg, VA05-2028
Skills
- Guest engagement
- Exceptional customer service
- Menu knowledge
- Cash management
- Sales expertise
- Attention to detail
- Time management
- Problem-solving skills
- Team collaboration
- Strong work ethic
Timeline
Server
Bruno's Clubhouse Bistro
05.2025 - Current
Sports Broadcasting Intern
JMU Athletics Communication
02.2025 - Current
Sales Associate
Banner's Hallmark
03.2023 - 12.2023
Bachelor of Science - Communications
James Madison University