MARGARET SMITH
Victoria,VA
Summary
Experienced correctional professional skilled in maintaining safety and security within Level 3 facilities. Trained in defensive tactics, firearms, and enforcement of visitation and search protocols. Organized leader adept at managing multiple priorities, fostering teamwork, and applying strong problem-solving and communication skills.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Area Supervisor
Bon Air Juvenile Correctional Center
01.2025 - Current
- Ensure the safety and security of residents and staff
- Responding and managing emergency situations, disturbances and behavioral incidents
- Enforcing rules and administering appropriate consequences for violations
- Conduct regular inspections to ensure safety and sanitation standards are met
- Communicate effectively with residents, staff, and other relevant parties including law enforcement and other agencies
- Investigating and responding to resident complaints and grievances
Correctional Sergeant
Lawrenceville Correctional Center
07.2024 - 03.2025
- Supervised daily operations to ensure adherence to safety protocols and procedures.
- Coordinated staff assignments and schedules to optimize facility operations and resource allocation.
- Developed training programs for new personnel, enhancing team performance and compliance standards.
- Conducted regular inspections to identify security vulnerabilities and implement corrective measures.
Correctional Lieutenant
The Geo Group
01.2024 - 01.2025
- Improved inmate behavior by implementing structured routines and clear expectations.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
Emergency Response Team Leader
Virginia Center For Behavioral Rehabilitation
01.2023 - 01.2024
- Enhanced team efficiency by implementing streamlined communication protocols and incident response strategies.
- Reduced response times for emergency situations through regular training, drills, and performance evaluations.
- Coordinated with local authorities and community organizations to improve overall emergency preparedness and response capabilities.
- Managed a diverse team of emergency responders, fostering collaboration and promoting professional development.
Correctional Captain
The Geo Group
01.2022 - 01.2023
- Enhanced facility security by implementing strict protocols and thorough inspections.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Streamlined daily operations for increased efficiency by delegating tasks to appropriate personnel.
- Improved staff retention with comprehensive training programs and mentorship initiatives.
Correctional Lieutenant
The Geo Group
01.2022 - 01.2022
- Improved inmate behavior by implementing structured routines and clear expectations.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
Correctional Sergeant
The Geo Group
01.2016 - 01.2022
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Assisted in the development of operational plans for emergency situations, ensuring a well-prepared response team.
Correctional Officer
The Geo Group
01.2014 - 01.2016
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Food Tech
Piedmont Geriatric Hospital
01.2013 - 01.2014
- Provided technical expertise and support to customers for a broad range of food & beverage applications.
- Assists in maintaining a safe and professional environment.
- Managed the food safety program achieving compliance with any required external standards.
Swing Manager
Mc Donald’s
01.2008 - 01.2014
- Overseen several operations in the company and to direct new employees in their day-to-day activities.
- Conducted interviews with the responsibility of getting the new employees trained.
- Updated time sheets, demonstrate protocol, and properly track supply order.
- Overseen all shipments orders and ensure they are delivered timely and in standard quality.
- Constant communication with regional offices of the company.
Education
High School Diploma -
Prince Edward County High School
Farmville, VA01-2006
Skills
- Safety Management
- Emergency Preparedness
- Team Leadership
- Incident Reporting
- Staff Training and Development
- Crisis Intervention
- Communication and Coordination
- Operational Oversight
- Performance Evaluation
- Security Protocols
- Behavioral Management
- Regulatory Compliance
- Quality Assurance
- Policy Implementation
- Defensive Tactics
- Organizational Skills
- Time Management
- Problem-Solving Skills
- Safety
Certification
- First Aid Certification
- AED Certification
- CPR Certification
Timeline
Area Supervisor
Bon Air Juvenile Correctional Center
01.2025 - Current
Correctional Sergeant
Lawrenceville Correctional Center
07.2024 - 03.2025
Correctional Lieutenant
The Geo Group
01.2024 - 01.2025
Emergency Response Team Leader
Virginia Center For Behavioral Rehabilitation
01.2023 - 01.2024
Correctional Captain
The Geo Group
01.2022 - 01.2023
Correctional Lieutenant
The Geo Group
01.2022 - 01.2022
Correctional Sergeant
The Geo Group
01.2016 - 01.2022
Correctional Officer
The Geo Group
01.2014 - 01.2016
Food Tech
Piedmont Geriatric Hospital
01.2013 - 01.2014
Swing Manager
Mc Donald’s
01.2008 - 01.2014
High School Diploma -
Prince Edward County High School