Water sports, boating, fishing and the beach!
Margaret Tanner
Healthcare Management, Sales and Marketing
Vero Beach,FL
Summary
- Experienced with clinic operations management, team leadership, and patient care
- Utilizes effective communication and organizational skills to enhance clinic efficiency
- Maintains outstanding relationships with physicians and clinic staff and actively participates in activities to aid in retention and promote growth
- Excellent networking skills with outside vendors, community outreach centers, health plan partners and business partners
- Known for compassion, loyalty and incredible work ethic
Overview
15
15
years of professional experience
Work History
Clinic Manager
WellMed Medical Management - United Health Group
Stuart, FL
08.2021 - 02.2025
- Managed daily operations of a busy clinic, overseeing a team of 20 staff members
- Hired, trained, supervised and maintained evaluations of employees to produce team of high performers
- Improved patient satisfaction scores by 30% through implementation of customer service initiatives
- Collaborated with physicians and other healthcare professionals to optimize patient care delivery
- Maintained accurate records of patient appointments, treatments, and medical histories
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved
Physician Marketing Liaison
WellMed Medical Management
Port St. Lucie, FL
08.2018 - 08.2021
- Collaborated with marketing team to develop creative concepts and strategies for promotions and clinic growth
- Managed timelines and budgets for multiple promotional projects simultaneously, ensuring on-time delivery within budget constraints
- Analyzed market trends and competitor activities to identify opportunities for innovative promotions
- Developed strong relationships with media outlets, influencers, and partners to maximize exposure for promotional events
- Monitored the effectiveness of promotions through data analysis and feedback collection, making adjustments as needed to optimize results
Director of Sales and Marketing
Butterfield's Pharmacy And Medical Supplies
Ft. Pierce, FL
04.2015 - 07.2018
- Worked directly with CEO /Owner/Pharmacist organizing exhibitions, television commercial spots, conventions, seminars and community events to promote several Butterfield’s Pharmacy Stores
- Collaborated with cross-functional teams and customer service departments to ensure seamless execution of promotions
- Developed strong relationships with media outlets, influencers, and partners to maximize exposure for promotional events
- Created compelling content for promotional materials including brochures, flyers, social media posts, and email campaigns
- Provided regular reports on promotion performance metrics including reach, engagement rates, conversion rates etc
Education
Bachelor of Science - Accounting
University of Houston
Houston, TexasSkills
- Results-driven healthcare marketing professional with 15 years of experience in clinic management, marketing and sales
- Proven track record of improving patient satisfaction and driving clinic growth through effective marketing strategies and customer service initiatives
- High energy professional that is able to manage all clinic and office settings, territory activities and community outreach
- Rapidly and eagerly learns and masters new systems, procedures and various computer programs
- Diverse experience and knowledge while working in Europe for five years gives me additional insight and a competitive edge
- Easily adapts to constant changes in technology
- Motivational team leader in management, marketing, and accounting
- Maintains strong relationships with affiliated departments to fulfill company-wide initiatives
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingInterests
Software
Excel, Word, eCW (EMR), PowerPoint, Outlook, Microsoft Teams
Timeline
Clinic Manager
WellMed Medical Management - United Health Group
08.2021 - 02.2025
Physician Marketing Liaison
WellMed Medical Management
08.2018 - 08.2021
Director of Sales and Marketing
Butterfield's Pharmacy And Medical Supplies
04.2015 - 07.2018
Bachelor of Science - Accounting
University of Houston