Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Interests
Software
Timeline
Receptionist
Margaret Tanner

Margaret Tanner

Healthcare Management, Sales and Marketing
Vero Beach,FL

Summary


  • Experienced with clinic operations management, team leadership, and patient care
  • Utilizes effective communication and organizational skills to enhance clinic efficiency
  • Maintains outstanding relationships with physicians and clinic staff and actively participates in activities to aid in retention and promote growth
  • Excellent networking skills with outside vendors, community outreach centers, health plan partners and business partners
  • Known for compassion, loyalty and incredible work ethic

Overview

15
15
years of professional experience

Work History

Clinic Manager

WellMed Medical Management - United Health Group
08.2021 - 02.2025
  • Managed daily operations of a busy clinic, overseeing a team of 20 staff members
  • Hired, trained, supervised and maintained evaluations of employees to produce team of high performers
  • Improved patient satisfaction scores by 30% through implementation of customer service initiatives
  • Collaborated with physicians and other healthcare professionals to optimize patient care delivery
  • Maintained accurate records of patient appointments, treatments, and medical histories
  • Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved


Physician Marketing Liaison

WellMed Medical Management
08.2018 - 08.2021
  • Collaborated with marketing team to develop creative concepts and strategies for promotions and clinic growth
  • Managed timelines and budgets for multiple promotional projects simultaneously, ensuring on-time delivery within budget constraints
  • Analyzed market trends and competitor activities to identify opportunities for innovative promotions
  • Developed strong relationships with media outlets, influencers, and partners to maximize exposure for promotional events
  • Monitored the effectiveness of promotions through data analysis and feedback collection, making adjustments as needed to optimize results

Director of Sales and Marketing

Butterfield's Pharmacy And Medical Supplies
04.2015 - 07.2018
  • Worked directly with CEO /Owner/Pharmacist organizing exhibitions, television commercial spots, conventions, seminars and community events to promote several Butterfield’s Pharmacy Stores
  • Collaborated with cross-functional teams and customer service departments to ensure seamless execution of promotions
  • Developed strong relationships with media outlets, influencers, and partners to maximize exposure for promotional events
  • Created compelling content for promotional materials including brochures, flyers, social media posts, and email campaigns
  • Provided regular reports on promotion performance metrics including reach, engagement rates, conversion rates etc

Education

Bachelor of Science - Accounting

University of Houston
Houston, Texas

Skills

  • Results-driven healthcare marketing professional with 15 years of experience in clinic management, marketing and sales
  • Proven track record of improving patient satisfaction and driving clinic growth through effective marketing strategies and customer service initiatives
  • High energy professional that is able to manage all clinic and office settings, territory activities and community outreach
  • Rapidly and eagerly learns and masters new systems, procedures and various computer programs
  • Diverse experience and knowledge while working in Europe for five years gives me additional insight and a competitive edge
  • Easily adapts to constant changes in technology
  • Motivational team leader in management, marketing, and accounting
  • Maintains strong relationships with affiliated departments to fulfill company-wide initiatives

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Interests

Water sports, boating, fishing and the beach!

Software

Excel, Word, eCW (EMR), PowerPoint, Outlook, Microsoft Teams

Timeline

Clinic Manager

WellMed Medical Management - United Health Group
08.2021 - 02.2025

Physician Marketing Liaison

WellMed Medical Management
08.2018 - 08.2021

Director of Sales and Marketing

Butterfield's Pharmacy And Medical Supplies
04.2015 - 07.2018

Bachelor of Science - Accounting

University of Houston
Margaret TannerHealthcare Management, Sales and Marketing