Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Margaret Tuary

Elk Grove,CA

Summary

Dynamic professional with a proven track record in caregiving and customer service, notably at Walmart. Excelled in building strong relationships and providing emotional support, showcasing exceptional problem-solving and time management skills. Achieved increased efficiency and customer satisfaction through innovative solutions and compassionate care.

Overview

2025
2025
years of professional experience

Work History

Caregiver

Home Business
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Cashier

Walmart
03.2019 - Current
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Provider Services

IHSS
12.2020 - 12.2024
  • Acted as a liaison between providers and company leadership, effectively communicating concerns and feedback to facilitate continuous improvement initiatives.
  • Promoted positive relationships between the organization and its network providers through timely responses to inquiries and effective issue resolution.
  • Implemented innovative tools within call center environment which boosted overall productivity of provider services team while maintaining high level of customer satisfaction.
  • Established rapport with provider community by attending industry conferences, trade shows, and other networking events.
  • Educated providers on billing procedures, coding guidelines, and reimbursement policies for optimal claim submissions.
  • Improved communication between providers and insurance companies, leading to better understanding of policy coverage and claim status.
  • Increased efficiency by accurately entering provider data into company systems and databases.

Education

High School Diploma - Cosumnes River College

Monterey Trail High School
Elk Grove, CA
2027

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Timeline

Provider Services

IHSS
12.2020 - 12.2024

Cashier

Walmart
03.2019 - Current

Caregiver

Home Business

High School Diploma - Cosumnes River College

Monterey Trail High School
Margaret Tuary