Mariela Medina
Hialeah,FL
Summary
Dynamic Billing Specialist at Ogra Corp with expertise in invoice processing and customer service. Proven track record in resolving billing discrepancies and enhancing system accuracy. Compassionate HHA experience, promoting patient dignity and comfort while facilitating communication among healthcare teams. Strong research skills and team collaboration drive successful outcomes in patient account management.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Ogra Corp
08.2022 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
HHA
Caring Professional Services
05.2018 - 08.2021
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
Education
HHA - HHA
La Esperanza
Hialeah05.2022
Skills
- Insurance verification
- Invoice processing
- Customer service
- Patient account management
- Research and due diligence
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Billing Specialist
Ogra Corp
08.2022 - Current
HHA
Caring Professional Services
05.2018 - 08.2021
HHA - HHA
La Esperanza
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