Margaret Wallace
Patient Account Rep II
Memphis,TN
Summary
I have an extensive background in accounts receivables and
Accounts Payables, performed daily payment posting to patient
accounts. Balanced and distributed daily balance sheets to senior management. Made sure monthly reports were correct an error free
before distribution. Posted general entries and resolved any un-posted
payments daily. Worked for WBBM TV for 3 years doing accounts payables and customer service.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Patient Account Rep II
UCSF/Children Hospital Oakland
Oakland, CA
09.1994 - 09.2021
- Monitored flags and resolved urgent items with accuracy and efficiency.
- Responded to patient, family and external payer inquiries.
- Reconciled statements with patient records.
- Posted payments and processed refunds.
- Entered client details and notes into system for interdepartmental access and review.
- Processed debtor payments and updated accounts to reflect new balance.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Education
Associate of Arts - Accounting And Finance
Chicago Business Academy
Chicago, IL 01.1976 - 01.1978
Skills
File coordination
HIPAA understanding
Hospital operations
Time management
[Software]-savvy
Administrative support
Report generation
Till counting
Bookkeeping
Verbal and written communication
Interviewing ability
Accurate payment posting
Cash application
Aging reports analysis
Arts and Crafts
I enjoy flower arrangements, sewing and creating a more modern look to
old vases and glassware.
Timeline
Patient Account Rep II
UCSF/Children Hospital Oakland
09.1994 - 09.2021
Associate of Arts - Accounting And Finance
Chicago Business Academy
01.1976 - 01.1978