Margaret Wiegand
Grand Rapids,MI
Summary
Dynamic cosmetologist with an established reputation at Douglas J Aveda Professional Salons, excelling in precision hair cutting and client education. Known for building strong relationships and enhancing client satisfaction, I consistently developed customized beauty treatments, resulting in increased loyalty and repeat clientele. Committed to maintaining high sanitation standards and a welcoming atmosphere.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Receptionist
Bondi Salon
05.2022 - 10.2022
- Oversaw inventory management for salon products, ensuring availability and organization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Barista
Starbucks
11.2021 - 10.2022
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Prepared high-quality beverages with precision, adhering to Starbucks standards and recipes.
- Monitored equipment performance, coordinating maintenance to minimize downtime and ensure quality output.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cosmetologist
Douglas J Aveda Professional Salons
10.2022 - Current
- Delivered high-quality haircuts, coloring, and styling, ensuring client satisfaction through personalized consultations.
- Applied a variety of hair coloring techniques, enhancing client appearance and maintaining brand standards.
- Educated clients on product usage and maintenance to promote healthy hair care routines.
- Collaborated with team members to maintain salon cleanliness and organization, improving overall customer experience.
- Developed customized beauty treatments based on individual client needs, increasing repeat clientele and loyalty.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Private Nanny
Meredith and Mike Schoeller
03.2020 - 10.2021
- Monitored dietary requirements, preparing balanced meals aligned with nutritional guidelines for children's well-being.
- Coordinated daily schedules and routines to ensure consistency and stability for children.
- Maintained a safe, clean environment by adhering to health and safety guidelines at all times.
- Communicated effectively with parents regarding children's progress and developmental milestones.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Receptionist
Salon Nouveau
11.2019 - 08.2021
- Managed front desk operations, ensuring seamless guest check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated multi-line phone system, directing calls to appropriate staff efficiently.
- Maintained accurate records of client appointments and services rendered in scheduling software.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Cosmetology
Douglas J Aveda Institute
Grand Rapids, MI02-2023
High School Diploma -
Elkhart Memorial High School
Elkhart, IN06-2020
Skills
- Precision hair cutting
- Hair coloring methods
- Client education
- Sanitation compliance
- Appointment scheduling
- Product knowledge
- Reception desk operations
- Men and women haircuts
- Waxing treatments
- Hair conditioning and styling
- Braid trained
Makeup and skincare
Esthetics
Beard trimming
Chemical mixing and application
Certification
- Licensed Cosmetologist
Timeline
Cosmetologist
Douglas J Aveda Professional Salons
10.2022 - Current
Receptionist
Bondi Salon
05.2022 - 10.2022
Barista
Starbucks
11.2021 - 10.2022
Private Nanny
Meredith and Mike Schoeller
03.2020 - 10.2021
Receptionist
Salon Nouveau
11.2019 - 08.2021
Cosmetology
Douglas J Aveda Institute
High School Diploma -
Elkhart Memorial High School