Margaret Wiegand
Grand Rapids,MI
Summary
Dynamic cosmetologist with an established reputation at Douglas J Aveda Professional Salons, excelling in precision hair cutting and client education. Known for building strong relationships and enhancing client satisfaction, I consistently developed customized beauty treatments, resulting in increased loyalty and repeat clientele. With a welcoming attitude, I am dedicated not only to my clients, but also to building strong relationships with my coworkers to contribute to our overall team success. I adhere to high sanitation standards with a mindset that is eager to learn , tackle any and all challenges, and advance my personal growth as a cosmetologist with dedication and enthusiasm.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
Bondi Salon
Holland, MI
05.2022 - 10.2022
- Oversaw inventory management for salon products, ensuring availability and organization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Arranged and confirmed appointments, communicated with clients, and updated client records.
- Managed cash transactions and maintained sales and payments records accurately.
Barista
Starbucks
Grand Rapids, MI
11.2021 - 10.2022
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Prepared high-quality beverages with precision, adhering to Starbucks standards and recipes.
- Monitored equipment performance, coordinating maintenance to minimize downtime and ensure quality output.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cosmetologist
Douglas J Aveda Professional Salons
Grand Rapids, MI
10.2022 - Current
- Delivered high-quality haircuts, coloring, and styling, ensuring client satisfaction through personalized consultations.
- Educated clients on product usage and maintenance to promote healthy hair care routines.
- Collaborated with team members to maintain a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Developed customized beauty treatments based on individual client needs, increasing repeat clientele and loyalty.
- Supported reception desk operations by communicating with clients, arranging appointments, and collecting payments for services rendered.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Private Nanny
Mike and Meredith Schoeller
Niles, MI
03.2020 - 10.2021
- Provided personalized childcare, ensuring safety and emotional development through engaging activities.
- Developed and implemented daily routines tailored to children's individual needs and preferences.
- Managed household tasks, including meal preparation, laundry, and organization of children's spaces.
Receptionist
Salon Nouveau
South Bend, IN
11.2019 - 08.2021
- Managed front desk operations, ensuring seamless guest check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated multi-line phone system, directing calls to appropriate staff efficiently.
- Maintained accurate records of client appointments and services rendered in scheduling software.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Cosmetology
Douglas J Aveda Institute
Grand Rapids, MI 10.2021 - 02.2023
Elkhart Memorial High School
Elkhart, IN 08.2017 - 06.2020
Skills
- Precision hair cutting
- Hair coloring methods
- Client education
- Sanitation compliance
- Appointment scheduling
- Product knowledge
- Reception desk operations
- Men and women haircuts
- Waxing treatments
- Hair conditioning and styling
- Braid trained
Makeup and skincare
Esthetics
Beard trimming
Chemical mixing and application
Timeline
Cosmetologist
Douglas J Aveda Professional Salons
10.2022 - Current
Receptionist
Bondi Salon
05.2022 - 10.2022
Barista
Starbucks
11.2021 - 10.2022
Cosmetology
Douglas J Aveda Institute
10.2021 - 02.2023
Private Nanny
Mike and Meredith Schoeller
03.2020 - 10.2021
Receptionist
Salon Nouveau
11.2019 - 08.2021
Elkhart Memorial High School
08.2017 - 06.2020