Margaret Williams
Douglasville,GA
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
23
23
years of professional experience
Work History
Special Education Driver Part Time
Douglas County Resources Alliance
06.2023 - Current
School Bus Monitor PRN
Douglas County Schools
07.2022 - 03.2024
- This job ended due accident on bus
- Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
- Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
- Protected students from physical and verbal bullying.
- Exhibited expertise of safety and emergency laws and procedures and helped students evacuate quickly and safely upon emergencies.
- Performed inspections before and after each trip.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Transported trash and hazardous waste to appropriate disposal area.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Communicated with bus drivers, contractors and schools regarding route changes.
Custodial Worker Part Time
Bill Arp Elementary School/Megar
09.2022 - 06.2023
- Clean up Bodily Fluids and Bloodborne Pathogens everyday.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Restroom Monitor keep clean thru the day
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Dusted surfaces of desks, chairs and tables to maintain cleanliness.
- Cleaned glass surfaces daily to remove hand prints and spots.
- Moved furniture for cleaning and set up for special events.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained cleanliness of classroom office, cafe and gym by washing down and properly sanitizing walls, floors and toilets.
Certified Medical Administrative Assistant
CCSP GA
09.2013 - 01.2021
- Face to Face Customer Service
- Check patients' pulse, temperature, and respiration
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Tracheostomy care clean replace and order
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Customer Service Associate
Sykes Home Frontier Communication
01.2018 - 01.2019
- Directed customer communication to appropriate department personnel.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Lab/Radiologist Manager Medical Record Clerk
Medical College of Georgia, Augusta University Contract Phillip State Prison
01.2001 - 02.2016
- Maintained compliance with laboratory, company and legal regulations.
- Managed equipment, building areas and inventory to keep facility running at peak levels.
- Coordinated Quest Diagnostics deliver, paperwork and payments for laboratory participants.
- Developed biological sampling reports detailing research findings. Draw 50 pt blood work daily
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Reviewed charts and flagged incomplete or inaccurate information.
- Followed exact procedures for handling transfers and other releases of medical records.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient confidence by keeping patient records information confidential.
Education
Associate of Science - Theology
Liberty University
Lynchburg, VA12.2024
Some College (No Degree) - X-Ray & EKG Tech
MEDICAL COLLEGE GEORGIA - AUGUSTA UNIVERSITY
Augusta, GASome College (No Degree) - Creative Writing
Gwinnett Technical College College
Lawrenceville, GAMedical Assisting Lab Tech
EVEREST COLLEGE
Arizona City, AZ06.2007
Nursing/ProgramA Certified Nursing Assistant Job Description Includes Wearing Many Hats. - Nursing
Savannah Technical College
Savannah, GA06.1996
Skills
- Clerical Skill
- Record
- Microsoft Office
- Records Organization
- CRP & AED Certified Medical Assistants
- Word Processing
- Billing and Payment Processing
- Lab Tech Manager
- Driver CDL
- Food Service Manager
- Medical Record Clerk
Timeline
Special Education Driver Part Time
Douglas County Resources Alliance
06.2023 - Current
Custodial Worker Part Time
Bill Arp Elementary School/Megar
09.2022 - 06.2023
School Bus Monitor PRN
Douglas County Schools
07.2022 - 03.2024
Customer Service Associate
Sykes Home Frontier Communication
01.2018 - 01.2019
Certified Medical Administrative Assistant
CCSP GA
09.2013 - 01.2021
Lab/Radiologist Manager Medical Record Clerk
Medical College of Georgia, Augusta University Contract Phillip State Prison
01.2001 - 02.2016
Associate of Science - Theology
Liberty University
Some College (No Degree) - X-Ray & EKG Tech
MEDICAL COLLEGE GEORGIA - AUGUSTA UNIVERSITY
Some College (No Degree) - Creative Writing
Gwinnett Technical College College
Medical Assisting Lab Tech
EVEREST COLLEGE
Nursing/ProgramA Certified Nursing Assistant Job Description Includes Wearing Many Hats. - Nursing
Savannah Technical College