Margarita Cazares
Sunnyvale
Overview
10
10
years of professional experience
Work History
Amazon Delivery Driver
A41 Logistic
Milpitas, CA
07.2023 - Current
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated routes with relevant map programs and GPS systems.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Handled merchandise in accordance with product handling standards.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Processed shipment documents neatly and efficiently for each load.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Utilized street maps to plan and determine most efficient routes.
- Received daily delivery instructions and route assignments from dispatch.
- Notified customers of delays to decrease calls to support.
Amazon Delivery Driver
kia-kia parcel
Milpitas, CA
07.2021 - 06.2023
- Conducted efficient and timely deliveries of Amazon packages to customers.
- Ensured accurate and safe handling of packages during transportation.
- Utilized GPS navigation and route optimization tools for efficient delivery routes.
- Maintained a high level of customer service, addressing inquiries and resolving delivery issues.
- Adhered to all safety protocols and traffic regulations during deliveries.
- Completed daily vehicle inspections to ensure proper functioning and safety.
- Managed delivery documentation, including obtaining customer signatures and confirming deliveries.
- Collaborated with dispatch and support teams to optimize delivery operations.
Produce Team Leader
Smart And Final
Redwood City, CA
07.2020 - 07.2021
- Led the produce department, managing and coordinating the team's activities.
- Ordered merchandise to stock shelves, coolers, and tables for optimal product availability.
- Managed product rotation to ensure freshness and minimize waste.
- Oversaw the cleanliness and organization of the produce department.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Created eye-catching displays of fresh produce to enhance the shopping experience.
- Conducted regular inventory checks to monitor stock levels and prevent shortages.
- Collaborated with vendors to ensure timely and accurate deliveries.
- Trained and mentored team members on best practices and safety procedures.
Merchandizer
PepsiCo
Hayward, CA
11.2019 - 07.2020
- Conducted merchandising activities for PepsiCo products in retail stores.
- Moved PepsiCo products from the backroom to the sales floor.
- Rotated PepsiCo products regularly to ensure better quality.
- Created weekly sales displays with management approval.
- Sanitized Pepsi coolers and shelves to maintain a clean and appealing product presentation.
Full-Time Person in Charge/Night Crew Lead/Deli Team Lead
Smart And Final
Santa Clara, CA
05.2014 - 11.2019
- Managed 8-10 people at a time, providing leadership and guidance.
- Handled cash transactions and maintained accurate records of financial transactions.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Created order invoices, ensuring accuracy in documentation and billing.
- Received vendors and trucks, overseeing the proper receipt and storage of merchandise.
- Certified in operating forklifts and power jacks, ensuring safety protocols.
- Managed product rotation to ensure freshness and minimize waste.
- Opened and closed the department, overseeing daily operations.
- Created tags and signs for displays and shelves.
- Changed sales displays weekly for a dynamic shopping experience.
Education
High School Diploma -
Willow Glen High School
San Jose, CA05.2012
Skills
- Efficient delivery route planning
- Safe package handling
- Customer service
- GPS navigation
- Vehicle inspection
- Documentation and record-keeping
- Team collaboration
- Inventory management
- Order fulfillment
- Safety compliance
- Fluent in Spanish (Speaking and Writing)
Timeline
Amazon Delivery Driver
A41 Logistic
07.2023 - Current
Amazon Delivery Driver
kia-kia parcel
07.2021 - 06.2023
Produce Team Leader
Smart And Final
07.2020 - 07.2021
Merchandizer
PepsiCo
11.2019 - 07.2020
Full-Time Person in Charge/Night Crew Lead/Deli Team Lead
Smart And Final
05.2014 - 11.2019
High School Diploma -
Willow Glen High School