Margarita Johnson
Berrien Springs,MI
Summary
Account Specialist with over 5 years of experience in sales support, specializing in partnership development and professional programs within the K-12 marketplace. Demonstrates a proven track record of driving sales and fostering client relationships through effective communication, negotiation, and problem-solving skills. Highly skilled in identifying customer needs and delivering tailored solutions that close deals successfully. A proactive team player committed to meeting targets and contributing to organizational success.
Overview
7
7
years of professional experience
Work History
Sales Account Specialist
Lexia Learning
04.2021 - Current
- To support sales professionals in managing renewal and add-on business
- Collaborate with sales and sales operations team on territory strategies and activities
- Identifying upsell opportunities within the customer base and facilitate relations transitions to appropriate sales team members
- Manage customer accounts and opportunities in partnership with sales and operations team to achieve renewal, retention, and upsell targets
Medical Receptionist
Center for Sleep and Nasal Disorders
10.2020 - 01.2021
- Serve patients by greeting and helping them
- Scheduling appointments and maintaining records and accounts
- Acting as a liaison with patients and provider in a compassionate and kind manner
Sales Development Associate
Scientific Learning
01.2019 - 06.2019
- Primary duty was to give support to the sales development managers
- Responsibilities included: generating client data, solving their day-to-day inquiries, answering emails and phone calls
- Apart from handling customer details, a sales development associate also attracts new customer for the company through various promotional and advertising methods
Small Account Specialist
Learning A-Z
12.2017 - 03.2018
- To build and maintain business relationships with new and existing customers through consultative selling skills leading to the sale of the company’s product and related professional development programs in the K-12 marketplace
- Reached sales quota by 119% within the first year
Small Accounts Specialist (Temp)
Learning A-Z
08.2017 - 10.2017
- Supported small accounts sales team by making and receiving phone calls and emails to existing customers
Education
Pima Medical Institute
03.2020
High School Diploma -
Berrien Springs High School
Berrien Springs06.2010
Skills
- Multitasking
- Data Input
- Attention to detail
- Collaboration
- CRM proficiency
- Territory management
- Customer service
Timeline
Sales Account Specialist
Lexia Learning
04.2021 - Current
Medical Receptionist
Center for Sleep and Nasal Disorders
10.2020 - 01.2021
Sales Development Associate
Scientific Learning
01.2019 - 06.2019
Small Account Specialist
Learning A-Z
12.2017 - 03.2018
Small Accounts Specialist (Temp)
Learning A-Z
08.2017 - 10.2017
Pima Medical Institute
High School Diploma -
Berrien Springs High School
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