Margarita Kaliviotis
Cary,NC
Summary
Results-driven financial professional prepared for this leadership role. Brings valuable experience in managing financial operations and leading strategic initiatives while fostering collaborative team environment. Known for achieving impactful results and demonstrating adaptability in dynamic settings. Skilled in risk management and financial analysis, with strong focus on achieving organizational goals.
Overview
21
21
years of professional experience
Work History
AVP Branch Leader III
TRUIST
10.2024 - Current
- Oversee branch operations, ensuring efficient functioning and compliance with policies, procedures, regulations, and guidelines.
- Collaborate with other departments, and work effectively to achieve company goals.
- Motivate and inspire the sales team by fostering a positive and productive work environment to drive sales performance.
- Align products and services with clients' needs and objectives.
- Meet business goals and metrics with a focus on deposit relationships and lending products by implementing the company's strategic business plan.
- Developed and implemented strategic initiatives to enhance customer satisfaction and engagement.
- Championed corporate social responsibility initiatives within the branch, leading to increased community engagement and positive brand image.
AVP, Business Development Manager
NORTHERN BANK AND TRUST
10.2013 - 02.2016
- Established goals and KPIs to track performance in real time.
- Used product knowledge to develop consultative relationships with clients.
- Spearheaded the launch of new branch products.
- Led a business development team and used coaching and mentoring, where each team member exceeded goals.
- Built and retained client-focused partnerships.
- Increased deposits by 40% and increased the customer satisfaction rate by 25%.
- Provided C-level executives with insights and input into strategic planning.
- Analyzed industry trends to inform strategic decision-making and drive competitive advantage.
Relationship Manager
ENTERPRISE BANK
01.2008 - 10.2013
- Managed comprehensive customer relationship initiatives, focusing on sales of financial products, operational efficiency, and customer service excellence.
- Drove new business development, increasing commercial and small business loan portfolios by 20%.
- Implemented strategies to enhance customer retention, resulting in improved long-term growth for core deposit accounts, and wealth management products.
- Collaborated with cross-functional teams to align service delivery standards with business objectives, ensuring regulatory compliance.
- Directed a branch team of 18, successfully implementing strategies that exceeded sales targets and improved customer satisfaction by 20%.
Business Development/Sales Manager
TD BANK NORTH
01.2005 - 09.2008
- Implemented sales training programs that enhanced the performance of branch employees, contributing to a 15% increase in sales productivity.
- Ensured compliance with regulatory standards while optimizing branch operations to meet performance objectives.
Education
MBA - Business Administration
Southern University of New Hampshire
Manchester, NH05-2018
Bachelor of Arts - Business Administration
Southern University of New Hampshire
Manchester, NH05-2016
Associate - Business Administration
Concord Community College
Concord, NH05-2005
Skills
- Strategic Planning
- Goal Setting/KPIs
- Change Management
- Marketing/Lead Generation
- Solutions Selling
- Team Coaching/Development
- Continuous Quality Improvement
- Financial Analysis Tools
- Operations management
- Relationship building and management
Languages
Greek
Native or Bilingual
Timeline
AVP Branch Leader III
TRUIST
10.2024 - Current
AVP, Business Development Manager
NORTHERN BANK AND TRUST
10.2013 - 02.2016
Relationship Manager
ENTERPRISE BANK
01.2008 - 10.2013
Business Development/Sales Manager
TD BANK NORTH
01.2005 - 09.2008
MBA - Business Administration
Southern University of New Hampshire
Bachelor of Arts - Business Administration
Southern University of New Hampshire
Associate - Business Administration
Concord Community College