Patient-oriented Pharmacy Technician with experience preparing, filling and labeling medications. Skilled at processing prescriptions. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Fontana, CA
11.2021 - Current
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Received payment from customers and processed credit card transactions when necessary.
Verified accuracy of medication labels before they were dispensed to customers.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Answered telephones to respond to questions or requests.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Staff Midwife
Rafael Lazatin Memorial Medical Center
Angeles, Philippines
01.2017 - 06.2021
Cared for women with high-risk pregnancies and coordinated care with maternal-fetal medicine specialists.
Performed episiotomies to support difficult births and sutured perineum.
Coordinated and managed care by communicating with other healthcare professionals, such as Pediatricians and Ob-Gynecologists.
Cared for and assisted mothers during labor process by monitoring Fetal Heart Tone and vital signs taking and internal examinations.
Interpreted patient complaints, observations and vitals to identify problems or health conditions.
Developed care plan based on patient needs and goals.
Referred patients to specialists or recommended immediate treatment in emergency situations.
Monitored mothers and newborn babies during pregnancy and postpartum periods to quickly detect warning signs and treat complications.
Counseled patients, spouses and family members after fetal or infant loss.
Closely monitored mother's health, comfort and emotional states before, during and after labor for births.
Attended over 100 successful births and assisted new moms in caring for babies.
Conducted prenatal check-ups for over 100 patients to ensure health of babies and mothers over 2 years.