Lillie Rappleye
West Haven,UT
Summary
Reliable, Driven and hardworking to meet the needs of employers and job duties. Quick learner and work well under a high stress environment. Team player and strong communication skills to improve active listening and emotional intelligence. Good at receiving constructive criticism to improve knowledge. Passionate about assisting and helping others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Smiths Food And Drug
01.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Going above and beyond to help customers get the right prices and insurance approval.
- Working in high stress environments while remaining productive, professional, and vigilant to complete tasks.
- Maintaining good relationships with customers to encourage them to return.
- Creating a positive atmosphere for customers and coworkers to improve work flow.
Pharmacy Technician Trainee
Smiths Food And Drug
03.2022 - 01.2023
- Learning hands on while attending Pharmacy technician university
- Asking questions to improve and learn how to fill the role of a Pharmacy Technician
Journeyman Meat Cutter
Smiths Food And Drug
02.2019 - 03.2022
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, bone-in saws, heavy equipment, skewers and twine to shape, lace, and tie roasts.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Throwing freight and rotating product to improve sales and minimize shrink
- Educating and recommending specialized meat cuts for customer satisfaction
Seafood Clerk
Smiths Food And Drug
12.2017 - 02.2019
- Cleaned and sanitized seafood area to preserve products and protect safety of guests.
- Washed floors, walls, coolers and storage shelves.
- Checked quality of products and removed expired items.
- Handled specialty seafood items for packaging and display.
- Providing excellent customer service to meet customers needs
Waitress
Jin's Restaurant
10.2016 - 11.2017
- Providing excellent customer service and needs for guests
- Multitasked and prioritized tasks to improve efficiency
- Working under high stress environments while maintaining teamwork and professionalism to satisfy customers needs
- Creating a positive atmosphere to feel more inviting for guests
Education
Licensed Pharmacy Technician - Pharmacy
Pharmacy Technician University
Utah01.2023
High School Diploma -
Mountain Heights Academy
West Jordan, UT06.2016
Certified Basic EMT Technician - EMS
DATC
Clearfield, UT06.2016
Skills
- Customer Service
- FDA Drug Safety Guidelines
- Understanding laws and regulations for Quality Assurance and Control
- Food service
- Communication
- Problem Solving
- Multitasking and prioritizing
- Leadership and communication
- Remaining calm under high stress environments
- Microsoft word, Google doc's, and Powerpoint
Certification
BLS
First-aid
CPR
Food handlers permit
PTCB
Timeline
Pharmacy Technician
Smiths Food And Drug
01.2023 - Current
Pharmacy Technician Trainee
Smiths Food And Drug
03.2022 - 01.2023
Journeyman Meat Cutter
Smiths Food And Drug
02.2019 - 03.2022
Seafood Clerk
Smiths Food And Drug
12.2017 - 02.2019
Waitress
Jin's Restaurant
10.2016 - 11.2017
Licensed Pharmacy Technician - Pharmacy
Pharmacy Technician University
High School Diploma -
Mountain Heights Academy
Certified Basic EMT Technician - EMS
DATC
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