Margarita Mantussova
Phoenix,AZ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Development Operations Coord.
Southwest Wildlife Conservation Center
05.2023 - Current
- Maintain accuracy and integrity of donor database information
- Process all incoming donations into the Bloomerang database
- Code all gifts into Bloomerang, doing any research as necessary to provide soft credits, etc
- Created and managed a development database to track donor information, gifts, and relationships.
- Analyzed data from past campaigns to better inform future strategies.
- Cultivated relationships with new donors through personal visits, email campaigns, and phone calls.
- Coordinated annual fundraising events including setting the budget, selecting vendors, and managing event day logistics.
Intern
EmpoweRanch
12.2022 - 05.2023
- Assisted in all aspects of programs and administration
- Completed academic responsibilities (for school/university), internship workload and assignments in a timely and professional manner
- Utilized academic knowledge and applied to specific situations.
- Created content for website pages, blog posts, and other online platforms.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
Client Service Representative Assistant
Veterinary Neurological Center
03.2022 - 12.2022
- Directed inbound and outbound calls pertaining to medication orders from etc facilities, pharmacies, delivery couriers, and their respective agents
- Documented and provide an accurate record of work performed on projects and their status
- Responsibilities assisted emergencies and greeted clients with their pets as they approached our facility
- Communicated with other hospitals and clinics for current medical records
- Completed annual performance evaluations and worked with employees to determine employee goals.
Front Desk Receptionist
East Valley Neurosurgery
Mesa, AZ
10.2020 - 06.2021
- Checked in patients for the clinic and ensured all documentation was completed accurately
- Guided patients to the correct rooms and checked their vitals
- Assisted patients over the phone who are seeking treatment and direct them to the right provider
- Verified eligibility and collected copays for certain patients via cash, check, or card
- Removed sutures for patients on their 2-week postoperative visits
- Took detailed messages and relayed them to the appropriate parties.
Education
Bachelor of Science in Nonprofit Leadership and Management -
Arizona State University
05.2023
Associates in Arts -
South Mountain Community College
06.2020
Peabody Veterans Memorial High School
06.2016
Skills
- Data Analysis
- Customer Retention
- Stakeholder Communication
- Database Administration
- Resource Allocation
- Data Management
Professional Organizations
NLASA - Nonprofit Leadership Alliance Student Association, 01/01/22, Present
Community Service
- Heidi’s Village, 10/01/20, Present
- St Vincent de Paul - Urban Farm, 09/01/21, Present
- Farm Angels Sanctuary, 04/01/23, Present
Timeline
Development Operations Coord.
Southwest Wildlife Conservation Center
05.2023 - Current
Intern
EmpoweRanch
12.2022 - 05.2023
Client Service Representative Assistant
Veterinary Neurological Center
03.2022 - 12.2022
Front Desk Receptionist
East Valley Neurosurgery
10.2020 - 06.2021
Bachelor of Science in Nonprofit Leadership and Management -
Arizona State University
Associates in Arts -
South Mountain Community College
Peabody Veterans Memorial High School
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