Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Generic

Margarita Munoz

8812 Guadalupe Rd,TX

Summary

Dedicated custodian with a strong work ethic and attention to detail, previously at Keller ISD. Expert in cleaning and sanitizing, I ensured a healthy environment by effectively managing high-touch surfaces and responding swiftly to emergencies. Proven ability to foster teamwork and enhance customer satisfaction through exceptional service and organization.

Overview

26
26
years of professional experience

Work History

Custodian

Keller ISD
05.2015 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Supported event setup and tear-down, contributing to successful school functions.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.

Wait Staff Member

Panchos Mexican Buffet
10.1998 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Served food and beverages promptly with focused attention to customer needs.

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Attention to detail
  • Problem-solving
  • Time management
  • Cleaning expertise
  • Floor cleaning and buffing
  • Custodial machine operation
  • Sanitation techniques
  • Skilled housekeeper
  • Facility opening and closing
  • Employee training
  • Restroom cleaning
  • Equipment cleaning
  • Window cleaning
  • Trash removal
  • Sweeping and mopping
  • Strong work ethic

Accomplishments

I won employee of the year 2022-2023 and 2024-2025

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Custodian

Keller ISD
05.2015 - Current

Wait Staff Member

Panchos Mexican Buffet
10.1998 - Current
Margarita Munoz