Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Margarita (Maggie) Natividad

Andrews,TX

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Adaptable in completing orders, replenishing serving stations and cleaning spills. Assists crew members by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Crew Member

Dairy Queen
12.2015 - 02.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.

Shift Manager

Town & Country
06.2003 - 09.2005
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shift and store regulations.

Education

Diploma -

Andrews High School
Andrews, TX
05.2003

Skills

  • Managing Orders and Deliveries
  • Production Line Work
  • Crew Leadership
  • Operate Cash Register
  • Previous Assistant Manager/shift leader

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Dairy Queen
12.2015 - 02.2023

Shift Manager

Town & Country
06.2003 - 09.2005

Diploma -

Andrews High School
Margarita (Maggie) Natividad