Margarita "Margie" Acevedo
Dallas,GA
Summary
Efficient and reliable laundry attendant with a strong background in housekeeping and customer service. Proven ability to prioritize tasks and collaborate effectively with team members, ensuring high standards of cleanliness and guest satisfaction.
Overview
13
13
years of professional experience
Work History
Housekeeping and Laundry Attendant
Johnny King Cleaning
East Rutherford, NJ
01.2013 - 10.2013
- Ensured cleanliness of guest rooms and common areas through thorough dusting and vacuuming.
- Operated laundry equipment efficiently to wash, dry, and fold linens and towels.
- Maintained inventory of cleaning supplies and notified management of low stock levels.
- Adhered to safety protocols while handling chemicals and operating cleaning machinery.
Banquet Server
Marriott Hotels
Newark, NJ
02.2001 - 03.2003
- Delivered exceptional customer service during high-volume banquet events.
- Set up and arranged banquet spaces according to event specifications.
- Collaborated with kitchen staff to ensure timely food service and presentation.
- Maintained cleanliness and organization of dining areas throughout events.
- Managed inventory of tableware and supplies, ensuring readiness for events.
- Implemented process improvements that streamlined event setup activities.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Laundromat Attendant
Suds and Duds
Nutley, NJ
01.2001 - 01.2003
- Operated washers and dryers, ensuring optimal performance and cleanliness.
- Assisted customers with machine usage and laundry process inquiries.
- Maintained inventory of detergents and supplies, restocking as needed.
- Monitored equipment for malfunctions, reporting issues promptly to management.
- Implemented effective cleaning protocols to enhance facility hygiene standards.
- Trained new staff on operational procedures and customer service best practices.
- Assisted customers with machine operation and troubleshooting, resolving issues promptly to minimize downtime.
- Improved customer satisfaction by providing friendly and efficient service during their laundromat experience.
- Ensured a clean and organized environment for customers by performing routine maintenance tasks such as sweeping, mopping, and wiping down machines.
- Showcased attention to detail when folding finished laundry items, ensuring a professional appearance for customer pickup.
- Assisted in training new employees on laundromat procedures, ensuring consistent high-quality service across staff members.
Skills
- Mopping and sweeping
- Laundry expertise
- Room inspections
- Dusting surfaces
- Carpet cleaning
- Polishing furniture
- Window washing
- Ironing proficiency
- Sanitization procedures
- Cleaning bathrooms
- Multitasking and prioritizing
- Sweeping and mopping
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping and Laundry Attendant
Johnny King Cleaning
01.2013 - 10.2013
Banquet Server
Marriott Hotels
02.2001 - 03.2003
Laundromat Attendant
Suds and Duds
01.2001 - 01.2003