Margery Rosales
Los Angeles,CA
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Los Angeles Ears, Nose, Throat, & Allergy Center
Inglewood, CA
03.2024 - Current
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
Sales Associate
Gap Factory
Inglewood, CA
09.2022 - 03.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Prepared merchandise for sales floor by pricing or tagging.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Material Handler
NFI
Torrance, CA
06.2019 - 08.2021
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Managed work area cleanliness by following company guidelines for organization.
- Received and distributed incoming materials to designated areas.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Used digital database to keep records of units and stock moved.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Education
Environmental Charter High School
Lawndale, CA06-2018
Skills
- Order Processing
- Customer Needs Assessment
- Multi-tasking strength
- Merchandising understanding
- Medical office administration
- Telephone etiquette
Languages
Spanish
Proficient (C2)
C2
Timeline
Medical Receptionist
Los Angeles Ears, Nose, Throat, & Allergy Center
03.2024 - Current
Sales Associate
Gap Factory
09.2022 - 03.2024
Material Handler
NFI
06.2019 - 08.2021
Environmental Charter High School