Margherita Hamm
Colorado Springs,CO
Summary
Experienced professional with office experience that's focused on meeting or exceeding responsibilities seeking Administrative Assistant position. Offers skills in problem solving, managing appointents and calendaring. Proficient in Microsoft Office and Excell.
Overview
8
8
years of professional experience
Work History
Sales and Service Associate
24 Hour Fitness
Colorado Springs, CO
07.2020 - 07.2021
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Kept managers informed about sales activities, current inventory and other metrics via timely reports.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Child and Youth Program Assistant
Child Development Centre
Aurora, CO
08.2015 - 02.2020
- Communicated effectively with parents at morning drop-off and afternoon pick-up and built healthy relationships with both parents and children in the program.
- Implement activities and special events that meet the social, physical, emotional and cognitive needs of children.
- Organized and executed age appropriate lessons plans for infants, toddlers, and preschoolers to aid in enriching their development.
- Trained and enforced rules and regulations per DoDEA standards.
- Assisted director and assistant director by supporting children and completing administrative and clerical tasks for program.
- Maintained and updated portfolios/files on each student for their developmental progress
- Assisting front desk staff with incoming calls as needed.
- Accountability for the whereabouts and safety of children in the program.
- Practice excellent customer service skills with the Current and potential customers
Sales Associate
Victorias Secret
Aurora, CO
02.2015 - 10.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Conducted quarterly inventory of merchandise.
- Followed marketing templates for pushing special promotions.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Keyholder Manager
Wet Seal
Bossier City, LA
06.2013 - 11.2014
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Opened inventory boxes and restocked shelves.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Submitted reports to senior management to aid in business decision-making and planning.
- Used weekly financial data to analyze company growth and optimize operational strategies.
Education
High School Diploma -
Aviano American High School
Aviano, Italy06.2009
Skills
- Judgment and Decision-Making
- Document and File Management
- Strong Organizational Skills
- Microsoft Outlook
- Appointment Coordination
- Invoice Processing
- Microsoft Excel
- Microsoft Office
- Fluent in Italian
hiking
Enjoy being outdoors surounded by nature and completing challenging trails.
Timeline
Sales and Service Associate
24 Hour Fitness
07.2020 - 07.2021
Child and Youth Program Assistant
Child Development Centre
08.2015 - 02.2020
Sales Associate
Victorias Secret
02.2015 - 10.2015
Keyholder Manager
Wet Seal
06.2013 - 11.2014
High School Diploma -
Aviano American High School
Similar Profiles
Ivan HretskyiIvan Hretskyi
Personal Fitness Coach at 24-Hour Fitness (24 Hour Fitness)Personal Fitness Coach at 24-Hour Fitness (24 Hour Fitness)
Denise GindoyDenise Gindoy
Sr. Manager, FP&A at 24 Hour FitnessSr. Manager, FP&A at 24 Hour Fitness
RAZIA MOHAMEDRAZIA MOHAMED
Lead Member Service Expert at 24 Hour FitnessLead Member Service Expert at 24 Hour Fitness
Collin HaydonCollin Haydon
Personal Trainer at 24 Hour FitnessPersonal Trainer at 24 Hour Fitness
Collin LylesCollin Lyles
Correctional Sergeant at Colorado Department Of CorrectionsCorrectional Sergeant at Colorado Department Of Corrections