Clarence Simmons
Phenix City,AL
Summary
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. Skilled professional brings strong background in distribution and supply management. Identifies and resolves problems in advance to promote smooth operations. Quick learner with advanced skills in database and word processing software. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
PTF Sales, Service, and Distribution Associate
United States Postal Service
Georgetown, GA
06.2016 - 09.2017
- Sales, Service, and Distribution Associates perform distribution and a variety of sales and customers support services for products
- I maintain pleasant and effective public relations with customers and others which requires familiarity with Postal laws, regulations, and procedures
- Also, including receiving and sorting mail, selling postage, weighing packages, stamping envelopes, selling money orders, and ensure mail has correct zip codes and addresses
- On some days, I perform Postmaster duties such as handle all financial aspects of Post Office, this includes all cash and accountable paper, order supplies and managing a budget
- Managed accounting operations, accounting close, account reporting and reconciliations
PSE Mail Handler/ Sales, Service, and Distribution Associate
United States Postal Service
Columbus, GA
03.2016 - 06.2016
- Sorted incoming mail for delivery to the appropriate departments or individuals.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Delivered packages to post offices, businesses, and residences utilizing company vehicle.
- Inspected parcels for any damages prior to delivering them to customers.
- Organized outgoing mail into designated bins according to postal regulations.
- Verified accuracy of postage amounts on all outgoing mail pieces.
- Maintained accurate records of all incoming and outgoing mail items.
- Operated various machines such as scales, pallet jacks, forklifts.
- Ensured that all parcels were packed properly before shipping out of facility.
- Provided customer service by answering questions about mailing services offered.
- Processed large volumes of paperwork including invoices and manifests.
- Collected payments from customers for goods purchased at the post office counter.
- Followed safety procedures when handling hazardous materials like chemicals and fuels.
- Loaded trays of envelopes into automated sorting machines.
- Labeled containers with proper destination addresses for efficient distribution.
- Identified inconsistencies between address labels and delivery locations.
- Prepared bulk shipments using shrink-wrapping machine.
- Secured cargo using straps or bungee cords in order to prevent shifting during transport.
- Utilized handheld scanners to track deliveries and update inventory levels.
- Adhered strictly to postal regulations regarding package size, weight limits.
- Operated mail processing equipment and manually sorted mail.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
Information Technology Specialist
U.S. Army
Ft Hood
06.2008 - 12.2015
- Provided computer system administration, local area network administration, and system/network security
- Subnets IP addresses for computers on the local network, routers, and switches
- Set up topology, cabling schemes, and passwords for the routers
- Maintains hardware, software, tools and reference material for network
- Connects devices and determines placement of routers and switches for servers
- Installs Web servers, file servers, print servers, domain name servers, and mail servers
- Maintains Active Directory content
- Creates user accounts and sets up necessary user workstation application software
- Troubleshoots network to include connectivity, hardware and software issues
- Provided desktop computer support which includes diagnosing and resolving any workstation operating system software, application software or hardware problems; provide user instruction for any workstation operating system software or standard application software; setup and configure standard workstation operating system software, all authorized standard application software, and all related services and authorized application software
- Served as the Video Teleconferencing Deputy Program Manager, responsible for Operation/Maintenance/Support/LCR of all VTC equipment to include ---- remote sites; COR for over 1.5 million dollars in equipment, and service contracts; Facilitates problems and requests and documents resolutions; Serves as the Subject Matter Expert on all Video Teleconferencing matters, from reports on emerging technology to managing every detail of conference room integrations
- Top Secret Clearance
- CompTIA A+ Certified
- Lean Six Sigma Green Belt
Education
Bachelor of Business Administration -
Strayer University
06.2020
Associate in Arts - Business Administration
Strayer University
09.2019
Business Certificate -
Virginia College University
10.2018
High School Diploma -
Eufaula High School
Skills
- Administration and Management
- Customer and Personal Service
- Judgment and Decision Making
- Complex Problem Solving
- Critical Thinking
- Coordination
- Active Listening
- Active Learning
- Systems Analysis
- Systems Evaluation
- Troubleshooting
- Unloading trailers
- Package labeling
- Prioritization
- Unloading trucks
- Pallet Jack Operation
- Work order processing
- Maintaining equipment
- Item Sorting
- Shipment Processing
- Barcode scanning
- Task Delegation
- Documentation skills
- Shipping and receiving
- Production Scheduling
- Counting inventory
- Loading and unloading
- Maintaining safety standards
- Packing and scanning orders
- Resolving operational issues
- Recordkeeping requirements
- Warehouse Safety
- Stock organization
- Deadline Adherence
- Safety Precautions
- IT consulting
- Content Management Systems
- Technical Documentation
- Machine Learning
- Network Administration
- Quality Assurance
- Information Security
- System Upgrades
- Software Development
- Software Implementation
- IT diagnostics
- Enterprise Resource Planning
- Technical reporting
- Application support
- Help Desk Operations
- Peripheral Repair
- Application installations
- Desktop Technical Support
- Hardware Installation
- User Training
- AV Equipment Management
- Operating system management
- Network Maintenance
- Technical Support
- System Administration
- Data Retention
- Helpdesk services
- Remote Support
- Software updating
References
Available upon request.
Phone
cell, 334-413-1139
Military Service
U.S. Army, 25B Information Technology Specialist, Ft Hood – Ft Benning, E4, 06/03/08, 12/05/15, Provided computer system administration, local area network administration, and system/network security., Maintained hardware, software, tools and reference material for network., Installed Web servers, file servers, print servers, domain name servers, and mail servers., Maintained Active Directory content., Troubleshot network connectivity, hardware and software issues., Served as the Video Teleconferencing Deputy Program Manager., Top Secret Clearance, CompTIA A+ Certified, Lean Six Sigma Green Belt
References
References available upon request.
Timeline
PTF Sales, Service, and Distribution Associate
United States Postal Service
06.2016 - 09.2017
PSE Mail Handler/ Sales, Service, and Distribution Associate
United States Postal Service
03.2016 - 06.2016
Information Technology Specialist
U.S. Army
06.2008 - 12.2015
Bachelor of Business Administration -
Strayer University
Associate in Arts - Business Administration
Strayer University
Business Certificate -
Virginia College University
High School Diploma -
Eufaula High School
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