Summary
Work History
Education
Skills
Timeline
Generic

Margie Bracken

Glendale,Arizona

Summary

Dynamic Senior Escrow Officer with extensive experience at Driggs Title Agency, excelling in escrow management and regulatory compliance. Proven track record in enhancing client coordination and training junior staff, fostering a culture of knowledge sharing. Adept at document preparation, ensuring seamless closing processes and meticulous record-keeping.

Work History

Reverse Mortgage Banker

M&I Bank
Scottsdale, AZ
  • Processed mortgage applications ensuring compliance with lending regulations and bank policies.
  • Conducted thorough customer interviews to gather necessary documentation for mortgage approvals.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained up-to-date knowledge of industry trends and regulatory changes impacting mortgage lending.
  • Maintained a high level of product knowledge, staying current with industry trends and regulations.

Senior Escrow Officer

Driggs Title Agency
Glendale, AZ
  • Facilitated closing processes by coordinating with clients, lenders, and real estate agents.
  • Reviewed and prepared escrow documents to ensure compliance with regulations and policies.
  • Managed funds in escrow accounts, ensuring accurate disbursement and record-keeping.
  • Trained junior staff on escrow procedures, promoting knowledge sharing and process adherence.
  • Developed strong relationships with real estate agents, fostering collaboration and trust.
  • Maintained strict adherence to regulatory requirements and industry best practices when handling sensitive client information and funds during the escrow process.
  • Led client meetings to discuss escrow services and address inquiries effectively.
  • Facilitated smooth closing processes for residential and commercial transactions.
  • Reviewed and prepared escrow documents ensuring compliance with legal requirements.

Branch Manager

Netco Title
Peoria, AZ
  • Facilitated closing processes by coordinating with clients, lenders, and real estate agents.
  • Reviewed and prepared escrow documents to ensure compliance with regulations and policies.
  • Managed funds in escrow accounts, ensuring accurate disbursement and record-keeping.
  • Trained junior staff on escrow procedures, promoting knowledge sharing and process adherence.

Education

Phoenix Community College
Phoenix, AZ

Skills

Escrow management

Document preparation

Regulatory compliance

Client coordination

Timeline

Reverse Mortgage Banker

M&I Bank

Senior Escrow Officer

Driggs Title Agency

Branch Manager

Netco Title

Phoenix Community College

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