Hardworking and passionate job seeker with strong organizational skills eager to take on challenges using problem-solving and task prioritization skills to help team success.
Overview
18
18
years of professional experience
Work History
Receptionist
Spa Blu
01.2023 - Current
Informed customers about services, pricing and products offered by spa.
Worked independently in computer system and processed accurate transactions by cash and card.
Issued lockers and robes for guest check-ins.
Greeted people upon arrival and provided directions to specific destinations.
Marketing Specialist / Players Club
Blue Chip Casino
11.2010 - 04.2023
Present information to guests about Player Club Cards, group benefits, on-site events, and other promotions
Process Club Card applications and enter data
Maintain player data base, track activities using Excel spreadsheets, and deliver player rewards
Prepare and distribute promotional/complimentary packages for bus groups.
Medical Records Scanner /Receptionist
Hamilton Grove Healthcare And Rehabilitation
12.2021 - 09.2022
Reviewed records for completeness, accuracy and compliance with regulations
Retrieved patient medical records for staff.
Supported medical staff by providing organized and accurate medical records.
Processed requests for information and released information to persons or agencies according to regulations.
Answered phones, transfer calls, and communicate message.
Greet guest entering establishment to determine nature and purpose of visit and direct or escort to their destination.
Receptionist / Customer Service
Freeway Veterinary Clinic
03.2009 - 10.2009
Answered telephone, set up scheduled appointments. Checked patient's in and out.
Set up patient files, entered and updated information after each visit.
Handled all cash and credit transactions.
Assistant Leasing Manager
Parkwood Green Apartments
07.2005 - 08.2008
Showed apartments to prospective tenants. Processed lease applications, conducted interviews and background checks.
Liaison between tenants and Maintenance Department. Resolved resident complaints and request in all areas of inquiry.
Collected and entered rent payments, prepared bank deposits.
Education
DAVENPORT UNIVERSITY
Mishawaka, IN
Skills
Communication
Appointment Setting
Problem Solving
Customer Service
Phone Etiquette
Positive and professional
Timeline
Receptionist
Spa Blu
01.2023 - Current
Medical Records Scanner /Receptionist
Hamilton Grove Healthcare And Rehabilitation
12.2021 - 09.2022
Marketing Specialist / Players Club
Blue Chip Casino
11.2010 - 04.2023
Receptionist / Customer Service
Freeway Veterinary Clinic
03.2009 - 10.2009
Assistant Leasing Manager
Parkwood Green Apartments
07.2005 - 08.2008
DAVENPORT UNIVERSITY
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