Results-driven Nursing Leader with a tenured background in strategic management and organizational growth. Skilled in developing and implementing effective hospital healthcare strategies, optimizing processes, and driving team performance. Known for adaptability, superior collaboration, and delivering measurable outcomes in dynamic critical care and emergency environments. Strong communication and problem-solving abilities, coupled with a focus on fostering productive and positive team culture.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Director of ED, Trauma
Island Hospital
04.2021 - Current
Company Overview: 43 bed Public District Hospital recognized by Centers for Medicare and Medicaid as 5-Star Hospital 3 years in a row.
Responsible for 24-hour, day-to-day and direct operational oversight of the 16 bed Emergency Department and Level III Trauma Program
43 bed Public District Hospital recognized by Centers for Medicare and Medicaid as 5-Star Hospital 3 years in a row.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
ED Nurse Manager
Providence St. Mary Medical Center
03.2020 - 03.2021
Company Overview: Clinical operations leader for 17 bed Emergency Department, Level III Trauma Center during global pandemic.
Clinical operations leader for 17 bed Emergency Department, Level III Trauma Center during global pandemic.
Improved patient satisfaction by providing compassionate care and addressing concerns in a timely manner.
Ensured adherence to infection control protocols through proper hand hygiene practices and equipment sterilization techniques.
Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
Director of Critical Care Services
West Florida Hospital / HCA
08.2016 - 07.2019
Company Overview: 521-bed for profit acute care hospital, Leapfrog “Straight A” rating, Accredited Chest Pain Center, Advanced Primary Stroke Center, and Joint Commission Top Performer Award.
Responsible for 24-hour, day-to-day operations of Critical Care Services with direct oversight of a 26 bed Intensive Care/Cardiovascular ICU, a 10 bed Coronary Care Unit, a 30 bed Progressive Care Unit and the Central Monitoring Unit which provided remote telemetry for 150 beds in hospital.
This role provided leadership and direction for all staff by: Collaborating and innovating with other hospital directors in the development and implementation of nursing practice/nursing care standards.
Ensuring compliance with appropriate regulatory requirements.
Assessing the quality of care provided and influenced rapid change for any identified quality improvement measure using lean methodology including value stream mapping, 5 S and utilizing PDCA cycles for rapid process improvement.
Developing, monitoring and implementing annual budgets.
Evaluating the quality and cost-effectiveness of staffing and nursing services.
521-bed for profit acute care hospital, Leapfrog “Straight A” rating, Accredited Chest Pain Center, Advanced Primary Stroke Center, and Joint Commission Top Performer Award.
2017 and 2018- CCU won HCA’s Unit of Distinction award for Clinical Excellence (top 10% of performing ICU’s throughout HCA Corporation)
2017- Pathway to Excellence via ACCN awarded to Nursing Services at West Florida Hospital
Consistently scoring at 75% percentile in Press Ganey scores for Critical Care
Created Critical Care Float pool positions in hospital
Implemented New Grad program in all critical care units
Created and hired new position for Critical Care Nurse Educator
Redesigned all Critical Care orientation, training and competency programs
Redesigned Remote Telemetry process, education and policy for the hospital
Redesigned Code Blue process and policy for hospital
Established admission criteria for patients being admitted to Progressive Care vs Critical Care
ED Clinical Nurse Manager
St. Joseph Medical Center / PeaceHealth
01.2011 - 07.2016
Company Overview: 253-bed not-for-profit hospital, Top 100 Hospital/Solucient, 5-Star Hospital for Community Value, Center of Excellence designation for the Cardiovascular Center, Best in State for Appropriate Care Measures/CMS, AACN Silver Beacon Award Winners for Critical Care Excellence and 69,000 annual ED visits.
2015- Implemented Pivot Split Flow Triage Process (direct to bed) in the ED
2014 to 2016 EPIC content super-user- successful EPIC implementation
2015 Reduced LWBS rate in the ED from >3% to 1.1%
Implemented ED New Grad Training Program
Helped create and operationalize a Clinical Decision Unit within the hospital- 2013
Put in place ED Quality Improvement team to look at ED Core Measures and improve all ED metrics- work included Discharge Teams, Intake Teams, direct to bed initiative, etc.
2013 - Successful Level II Trauma Designation survey
Part of the hospitals Collective Bargaining Negotiations Team
Participated in Medicaid Quality Incentive Program Washington State= ER is for Emergencies: Reducing ED Visits
Creation of EMS/ED Quality Improvement Feedback tool
Co-chair Community Emergency Services Collaborative
Member Community Substance Abuse Coalition
253-bed not-for-profit hospital, Top 100 Hospital/Solucient, 5-Star Hospital for Community Value, Center of Excellence designation for the Cardiovascular Center, Best in State for Appropriate Care Measures/CMS, AACN Silver Beacon Award Winners for Critical Care Excellence and 69,000 annual ED visits.
ICU Clinical Nurse Manager
St. Joseph Medical Center / PeaceHealth
02.2000 - 01.2012
Company Overview: 253-bed not-for-profit hospital, Top 100 Hospital/Solucient, 5-Star Hospital for Community Value, Center of Excellence designation for the Cardiovascular Center, Best in State for Appropriate Care Measures/CMS, AACN Silver Beacon Award Winners for Critical Care Excellence and 69,000 annual ED visits.
2011 AACN Silver Beacon Award Winners for Critical Care Excellence
2011 and 2012 Healthgrades Critical Care Excellence Award Winners
Put in place key teams to reduce VAP’s (Ventilator Associated Pneumonia) and CLABSI’s (Central Line Associated Blood Stream Infections)
Created daily Multidisciplinary Rounds process for ICU
Participated in Institute for Healthcare Improvement’s Critical Care Community and was asked to become a Mentor Hospital for VAP and CLABSI Prevention
Had 2 Quality Improvement stories published on the IHI Website
Received the Organ Donation Medal of Honor from Department of Health and Human Services 2 years in a row
Implemented the Obstructive Sleep Apnea Screening protocol for pre-operative patients as the Respiratory Therapy Manager in 2004
Established and implemented clinical evidenced based protocols in our ICU and Hospital Wide (Glucose Protocol, Bowel Care Protocol, Sepsis Protocol, Rapid Response Protocol, Delirium Protocol, etc.)
Helped create processes for 24hr per day Intensivist Program
Implemented ICU Training Program (MedSurg to ICU and New Grad RN’s)
253-bed not-for-profit hospital, Top 100 Hospital/Solucient, 5-Star Hospital for Community Value, Center of Excellence designation for the Cardiovascular Center, Best in State for Appropriate Care Measures/CMS, AACN Silver Beacon Award Winners for Critical Care Excellence and 69,000 annual ED visits.
Genesis Medical Center / Genesis Health
08.1998 - 02.2000
Company Overview: 319-bed acute care not-for-profit hospital.
319-bed acute care not-for-profit hospital.
Traveling Nurse
TravCorp, Inc.
01.1994 - 12.1999
Successfully completed numerous Critical Care assignments at various Medical Centers around the country.
Assignments included: Genesis Medical Center (Davenport IA) - Progressive Care Unit and Charge Nurse on CV procedural unit.
University of Iowa Hospitals and Clinics (Iowa City IA)- Critical Care Float in Level I Tertiary Center (TICU, CVICU, MICU, CCU, and Telemetry).
Harborview Medical Center (Seattle WA) – ICU RN (Trauma ICU, Burn ICU, Neuro ICU, MICU, CCU).
University of Arizona Medical Center (Tucson AZ) – ICU RN in Level I trauma center (CVICU, MICU).
El Camino Hospital (Mountain View CA) – ICU RN and PCU Float.
ICU Staff Nurse
Mercy Hospital
01.1992 - 12.1994
Staff Nurse- Pulmonary Stepdown Unit
Methodist Medical Center
01.1991 - 12.1992
Education
MSN -
Regis University
12.2014
BSN -
University of Iowa
06.1991
Skills
Superior Communication
Superior Critical Thinking
Genuine Transformational Leadership
Superior Project and Change Management Leadership
Outstanding Teamwork
Exceptional Financial Management Skills
Experience with Collective Bargaining Organizations
Experienced with Trauma Designation campaigns and Trauma Quality Assurance programs
Experience with System and Hospital Value Analysis Teams
Registered Nurse, Triage OB/Registered Nurse, Obstetrics and Gynecology at Island HospitalRegistered Nurse, Triage OB/Registered Nurse, Obstetrics and Gynecology at Island Hospital