Margie Cordova
Secaucus
Summary
Knowledgeable teamwork with a solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.
Passionate about work, and ready to seize the day and level up my experience.
Overview
2
2
years of professional experience
Work History
Team Member
Shake Shack
11.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments for order totals.
Customer Service Representative
Quick Chek Stores
01.2024 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, increasing loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for customers and the company.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating the company website and placing online orders, improving overall user experience.
Volunteer
LA IGLESIA DE GREENLEAF
06.2023 - Current
- Volunteered teaching toddlers and older children about the bible
- Organized the program curriculum for the youth
- Assisted with organizing events for the church
Education
High School Diploma -
NORTH BERGEN HIGH SCHOOL
7417 John F. Kennedy Blvd, North Bergen, NJ 0704706.2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Cash handling
- Flexible schedule
Languages
Spanish
Full Professional
English
Professional Working
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Fashion and Style
- Gym Workouts
- Music
Timeline
Team Member
Shake Shack
11.2024 - Current
Customer Service Representative
Quick Chek Stores
01.2024 - 11.2024
Volunteer
LA IGLESIA DE GREENLEAF
06.2023 - Current
High School Diploma -
NORTH BERGEN HIGH SCHOOL
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