Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margie Dilworth

Forney,TX

Summary

Detail-oriented and reliable professional with extensive experience in customer service, cash handling, and team leadership. Recently completed training in Medical Billing and Coding, with knowledge of healthcare documentation, insurance processing, and patient account management. Seeking to contribute strong organizational and communication skills in a healthcare setting.

Overview

14
14
years of professional experience

Work History

Food Service Team Leader

Childrens Health
1935 Medical District Dr
02.2018 - Current
  • Supervise staff and manage daily food service operations
  • Train employees and enforce health and safety standards
  • Schedule staff and oversee workflow efficiency
  • Maintain compliance with sanitation regulations

Food Service Cashier

  • Processed transactions and maintained accurate cash drawer
  • Assisted customers and ensured clean service environment

Customer Service Manager

Walmart
Dallas, TX
05.2012 - 12.2018

Customer Service Manager

  • Resolved customer concerns and provided effective solutions
  • Managed communication across phone, email, and in-person interactions
  • Trained and supervised employees to improve service quality

Asset Protection Associate

  • Monitored store activity to prevent theft and ensure safety
  • Conducted investigations and reported suspicious behavior
  • Enforced company policies and security procedures

Cashier Associate

  • Processed payments accurately (cash, card, vouchers)
  • Issued refunds and balanced cash drawers
  • Provided excellent customer service in fast-paced environment

Stock Team Member

  • Assisted customers and maintained organized inventory
  • Stocked shelves and ensured proper product placement

ACCOUNTING OFFICE RESPONSIBILITIES

  • Managed ATM and self-checkout cash replenishment
  • Processed daily cash pickups and balanced registers
  • Identified and resolved cash overages/shortages
  • Prepared bank deposits and reconciled reports
  • Handled chargebacks and fund transfers
  • Ensured accuracy in end-of-day transactions

Education

Medical Billing Coding

Ultimate Medical Academy
Clearwater, FL
05.2026

High School Diploma - General Studies

A Maceo Smith
Dallas, TX
05.2011

Skills

SKILLS

Medical billing & coding fundamentals

Insurance claims processing

Patient records & data entry

HIPAA compliance awareness

Cash handling & reconciliation

Customer service & communication

Team leadership & training

Attention to detail & accuracy

Timeline

Food Service Team Leader

Childrens Health
02.2018 - Current

Customer Service Manager

Walmart
05.2012 - 12.2018

Medical Billing Coding

Ultimate Medical Academy

High School Diploma - General Studies

A Maceo Smith
Margie Dilworth