Summary
Overview
Work History
Education
Skills
Timeline
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Margie  Miles

Margie Miles

Harker Heights,TX

Summary

Dynamic Shift Manager with a proven track record at Popeyes Chicken, excelling in customer service and employee training. Adept at decision-making and cash handling, I enhanced team performance through effective delegation and mentoring, ensuring compliance with health standards while maintaining high-quality service during peak hours.

Overview

2026
2026
years of professional experience

Work History

Shift Manager

Popeyes Chicken
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Cook

Vetpride Service
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Baker

Shipleys Donuts
10.2010 - Current

Preparing all products fresh everyday

Sanitizing, Inventory,,

Education

Medical Assistance

Cybertex Institute of Technology
Killeen Tax
11.2016

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training

Timeline

Baker

Shipleys Donuts
10.2010 - Current

Shift Manager

Popeyes Chicken

Cook

Vetpride Service

Medical Assistance

Cybertex Institute of Technology
Margie Miles