Margie Perkins
Pflugerville,TX
Summary
Actively seeking a customer service position that will enable me to use my strong communication and organizational skills, to contribute to increased customer satisfaction. I have strong multitasking skills and fast learning ability. I'm able to work successfully as a team member, and as an individual contributor.
Overview
13
13
years of professional experience
Work History
Private Contractor
Favor Runner
09.2017 - Current
- Managing detailed customer orders
- Interact with customers and employees of other companies in a friendly and Professional manner
- Prioritized time spent on multiple orders
- Developed strong relationships with clients through clear communication and effective collaboration.
Owner/Operator
Perkins Cleaning Service
11.2015 - 08.2017
- Worked for the Connors Group doing make-ready cleaning
- Make ready apartments for new tenants
- Ability to work independently and efficiently with attention to detail.
- Completed detailed inspection checklist for each unit.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Benefits Enrollment Representative
ADP (Payroll Sourcing)
09.2011 - 02.2015
- Assist customers in enrolling in health benefits.
- Explained benefits to plan participants in easy-to-understand terms to educate each on available options.
Education
Associate of Applied Science - Integrative Health Service
American College of Healthcare Sciences
Portland OR09.2024
Skills
- Superior conflict resolution and customer service skills
- Exceptional multi-tasking abilities
- Listening and comprehension skills
- Able to remain patient and calm in frustrating situations
- Adaptability and ability to work under pressure
- Organized and detail-oriented
Timeline
Private Contractor
Favor Runner
09.2017 - Current
Owner/Operator
Perkins Cleaning Service
11.2015 - 08.2017
Benefits Enrollment Representative
ADP (Payroll Sourcing)
09.2011 - 02.2015
Associate of Applied Science - Integrative Health Service
American College of Healthcare Sciences
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