MARGIE STEINBERGER

• Assisted with accounting tasks, ensuring accurate financial records and timely reporting.
• Handled accounts receivable tasks, including invoicing and payment tracking.
• Processed accounts payable transactions, including invoice verification and payment disbursement.
• Entered data for banking statements accurately and efficiently.
• Prepared journal entries and maintained general ledger accuracy across monthly close activities.
• Analyzed variances in expenses and accruals, escalating issues for corrective action.
• Processed accounts payable transactions, verifying coding, approvals, and supporting documentation.

• Managed front desk operations, providing excellent customer service and welcoming visitors.
• Entered data into computer systems accurately and efficiently.
• Organized and maintained files in a systematic manner.
• Welcomed guests and managed seating arrangements at company events.
• Streamlined reconciliation workflows, improving consistency across recurring activity. Assisted with payroll entries.

• RECEPTIONIST FRONT DESK
• TRAINED INCOMING CALL CENTER EMPLOYEES
• Organized and maintained files in a systematic order for easy retrieval.
• AFTER FINDING THOUSANDS OF DOLLARS OF LOSSES I DEVELOPED AND MANAGED PROCEDURES FOR ALL OUR DATABASES FOR THE COMPANY TO FOLLOW
• Trained new call center employees on processes and systems to ensure effective operations.
• Assisted sales representatives with problem resolution and follow-up to enhance customer satisfaction.
• Answered multi-line phones, routed calls, and resolved visitor inquiries with professionalism.
• Processed incoming mail, packages, and deliveries, ensuring accurate distribution to recipients.
• Greeted clients and vendors, managed lobby flow, and maintained secure visitor check-in procedures.
• Supervised call center workflows, ensuring accurate handling of maintenance requests and service updates.
• Trained representatives on call scripts, customer service standards, and work order procedures.
• Monitored daily call queues to maintain response consistency and timely issue resolution.
• Coordinated dispatch communication between customers, technicians, and scheduling teams.

• Provided customer service support, Answered incoming phone calls, PGI DELIVERIES, WORK WITH MEDICARE GUIDELINES, Created new patient accounts FOR NEW PATIENTS, Updated oxygen inventory in system INTO BRIGHTREE
• Guided customers through billing, account, and service issues with clear, professional communication.
• Coordinated with internal teams to expedite resolutions and prevent repeat service problems.

• OFFICE ADMINISTRATION/CSR ANSWERED PHONES, CALLED CUSTOMERS, Coordinated the dispatch of orders to ensure timely delivery., ACCOUNT RECEIVABLE, Oversaw collections efforts to recover outstanding payments., TAKING ORDERS AND ENTERING INTO SAP, PGI/ EDITING DELIVERIES, TIMECARDS, payroll, CREATING ACCOUNTS FOR NEW CUSTOMERS

• Maintained front desk records, contact logs, and filing systems for easy retrieval.
• Improved front desk workflow by streamlining communications and strengthening service consistency.
• Maintained organized and clean front office area to create professional and welcoming a a professional and welcoming environment for visitors and employees.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Developed strong working relationships with team members, fostering a positive work environment.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences.
• Completed all tasks in compliance with company policies and procedures.
• Resolved billing discrepancies promptly with thorough attention to detail.
• Implemented more efficient mail distribution system, ensuring timely delivery of correspondence.
• Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
• Resolved customer problems and complaints.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

• Managed front desk operations, Handled incoming calls professionally, Entered data accurately into systems, Organized and maintained filing systems, Compiled necessary documentation for car trades, RECEIVED A “CERTIFICATE OF ACHIEVEMENT” FOR CASHIER AND RECEPTIONIST FROM HONDA CORPORATION
• Processed appointment requests, referrals, and account updates while maintaining strict confidentiality standards.

• Performed administrative tasks including answering phones, managing SAP, filing, editing deliveries, processing cash reports, payroll, creating accounts for new customers, maintaining reports, data entry, bank deposits, and ordering and maintaining supplies
• Managed office operations independently for 6 hours daily in absence of manager
• Coordinated dispatch of deliveries to ensure timely transportation., Scheduled appointments for truck drivers to optimize route efficiency., PREPARED PAPERWORK FOR TRUCK DRIVERS, ENTERED ORDERS FOR INTER-BRANCH TRANSPORTS
• Provided assistance in warehouse operations to support inventory management. IN WAREHOUSE WHEN NEEDED, WORKED WITH BAR CODING, HAD HI-LO TRAINING
• Greeted visitors warmly, creating positive first impression of the organization.
• Assisted in the coordination of company events, contributing to successful and well-organized functions.

• Administrative, ORGANIZATION, SUPPORT FOR 100 ENGINEERS
• Screened and directed high volume of incoming calls and in-person inquiries to ensure prompt client support
• Maintained organized filing system for time sheets and expense reports, enhancing accessibility for current and past projects
• DATA ENTRY OF EMPLOYEE TIME SHEETS, EXPENSE REPORTS, QUOTES FOR PROJECTS, AND UPDATED PROJECTS, SORTED MAIL AND DISTRIBUTED OF IT
• CREATED, ORGANIZED, MAINTAINED DEPARTMENTAL SUPPLY ROOM, DEVELOPED AND ORGANIZED A CD SYSTEM FOR ARCHIVING Important CAD DRAWINGS
• TYPED MEETING MINUTES, REPORTS, MEMOS FOR DISTRIBUTION, CREATED SPREADSHEETS, COPIED IMPORTANT DOCUMENTS, UPDATED ORGANIZATIONAL CHARTS
• Coordinated office administration, filing systems, and document control for organized recordkeeping.
• Prepared reports, memos, and meeting minutes with strong attention to detail and confidentiality.

I studied Business and Office.