Margo Alexander
Houston
Summary
Quality-driven Supervisor with 3 years of enthusiastic food and customer service experience. Promotes success in sales via effective team communication and organization of tasks. Encourages food safety protocols and workplace professionalism. Prioritizes stellar customer satisfaction and total completion of essential team responsibilities.
Overview
3
3
years of professional experience
Work History
Supervisor
Auntie Anne's
06.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced company policies and food safety regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
Team Member
Great American Cookies
01.2022 - 06.2023
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate of Science - Natural Sciences
San Jacinto College
Pasadena, TX05-2026
High School Diploma -
Clear Lake High School
Houston, TX 05-2023
Skills
- Quality control
- Task delegation
- Friendly Customer Service
- Effective customer upselling
- Positive and professional
- Price memorization
- POS system proficiency
- Reliable and responsible
- Kitchen staff coordination
- Financial management
Timeline
Supervisor
Auntie Anne's
06.2023 - Current
Team Member
Great American Cookies
01.2022 - 06.2023
Associate of Science - Natural Sciences
San Jacinto College
High School Diploma -
Clear Lake High School
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