Summary
Overview
Work History
Education
Skills
Certification
phlebotomy
Timeline
Generic

Taisha Lopes

Brockton,MA

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor

Ocean State Job Lot
05.2019 - 10.2022
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Supervisor

CVS Pharmacy
02.2016 - 05.2019
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Assistant Teacher

Little Discovers
09.2014 - 06.2015
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
  • Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
  • Implemented differentiated instruction techniques to address diverse learning needs of the students in the class.

Cashier

Dow
02.2014 - 06.2015
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Certification - Phlebotomy

Massbay Community College
Wellesley, MA
11.2023

Associate of Science - Nursing

Massasoit Community College
Brockton, MA
06.2023

High School Diploma -

Brockton High School
Brockton, MA
06.2015

Skills

  • Inventory Control
  • Schedule Development
  • Business Development
  • Operations Management
  • Process Improvement
  • Staff Management
  • Patient Flow Management
  • Biohazard Disposal
  • Supply Restocking
  • Infection Control
  • Documentation Management
  • Health Education
  • Hemoglobin Testing
  • Sample and Specimen Collection
  • Specimen Labeling Procedures
  • Patient Confidentiality
  • HIPAA
  • Diagnostic Testing
  • Recording Data
  • Quality Control Guidelines
  • Quality Control
  • Venipuncture
  • Data Entry
  • Medical terminology
  • Attention to detail
  • Sample storage
  • Blood collection techniques
  • Empathy and compassion
  • Continuous learning
  • Adaptable approach
  • Problem-solving abilities
  • Specimen handling
  • Time management
  • Equipment maintenance
  • Quality assurance
  • Capillary puncture
  • Team collaboration
  • Stress management
  • Anatomy knowledge
  • Proper labeling
  • Organizational skills
  • Order of draw
  • Venipuncture expertise
  • Customer service
  • Patient preparation
  • Specimen Preparation
  • Paperwork Processing
  • Patient Care
  • Blood Culturing
  • Glucose Screening
  • Butterfly Venipuncture
  • Lab Reporting
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Certified in CPR/AED
  • Biohazard Policy Compliance

Certification

  • PT - Phlebotomy Technician

phlebotomy

I started my phlebotomy journey at Massbay Community College. I was placed at Tufts Medical Center for clinical. i was able to successfully complete the course specializing in venipuncture, blood cultures, and more.

Timeline

Supervisor

Ocean State Job Lot
05.2019 - 10.2022

Supervisor

CVS Pharmacy
02.2016 - 05.2019

Assistant Teacher

Little Discovers
09.2014 - 06.2015

Cashier

Dow
02.2014 - 06.2015

Certification - Phlebotomy

Massbay Community College

Associate of Science - Nursing

Massasoit Community College

High School Diploma -

Brockton High School

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Taisha Lopes