Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Margo Gibson

Garden Grace Bows
Margo Gibson
1
Certification
12
years of professional experience

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Work History

Director of Operations

1 Year 3 Months
Garden Grace Bows | 01.2025 - 04.2026
  • Oversaw daily operations, ensuring efficiency in production and distribution processes.
  • Developed and executed strategic initiatives to optimize resource utilization and inventory management.
  • Exceeded sales targets consistently by developing customized sales strategies tailored to individual client needs.
  • Tracked and measured sales activity using mobile technology, reporting sales from field.
  • Increased sales revenue by developing and implementing strategic sales plans tailored to regional markets.
  • Boosted sales team efficiency by providing timely administrative support and coordinating sales activities.
  • Developed and implemented targeted marketing campaigns to enhance brand visibility.
  • Conducted regular inventory checks to ensure stock accuracy and availability.
  • Resolved customer inquiries efficiently, ensuring a positive service experience.
  • Processed customer orders using CRM software, maintaining accuracy and efficiency.

Administrative Assistant

1 Year 6 Months
Morgan Bourque Attorney At Law | 06.2024 - 12.2025
  • Managed scheduling and calendar coordination for executive team, ensuring optimal time management.
  • Developed and maintained filing systems, enhancing document retrieval efficiency.
  • Facilitated office supply inventory management, reducing costs through strategic vendor negotiations.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted in project management tasks, tracking progress and deadlines effectively.
  • Assisted attorneys in drafting legal documents and correspondence.

Peace Officer

4 Years 6 Months
Harris County Precinct 1 & 4 Constables Office | 11.2019 - 05.2024
  • Conducted extensive legal research and analysis to assist officers in preparing for court, warrants and arrests.
  • Maintained legal databases and organized documentation for ongoing cases.
  • Drafted/Requested legal documents, including subpoenas, contracts, and discovery requests.
  • Managed and organized case files and court dates, ensuring accurate and timely filing with courts and government agencies.
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Respond to emergency calls and incidents, including accidents, disturbances, and criminal acts.
  • Conduct investigations by gathering evidence, interviewing witnesses, and apprehending suspects.
  • Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
  • Prepare detailed reports on incidents, arrests, and investigations for legal and administrative purposes.
  • Assist individuals in crisis by providing support, referrals, and resources as needed.
  • Maintain accurate records of all interactions, arrests, and investigations, in compliance with department policies.
  • Stay updated on changes in laws and law enforcement techniques through ongoing training and professional development.
  • Conducted traffic stops, issued citations, and enforced state laws.
  • Utilized advanced surveillance techniques and equipment to gather evidence and monitor subjects discreetly.
  • Utilized various databases and public records to research and compile information relevant to investigations.

Executive Administrative Assistant

3 Years 5 Months
Exxon Mobil | 08.2014 - 01.2018
  • Managed executive calendars, scheduled meetings, and coordinated travel arrangements for 4-6 staff members.
  • Prepared reports, presentations, and correspondence for internal and external communications.
  • Maintained accurate records and organized filing systems, both physical and digital.
  • Acted as the primary point of contact for clients, vendors, and visitors, providing a welcoming and professional experience.
  • Monitored and ordered office supplies, ensuring cost efficiency and timely replenishment.
  • Assisted in preparing agendas, taking minutes, and following up on action items after meetings.
  • Processed expense reports, invoices, and purchase orders accurately and on time.

Education

Bachelor of Applied Arts And Sciences

University of Houston Downtown | Houston, TX | 05-2026
  • Graduated Honors - Summa Cum Laude
  • Dean's List 2025-2026
  • 3.93 GPA
  • Study Abroad: Uganda, Africa

Associate of Arts - Multi Disciplinary Studies

Houston Community College | Houston, TX | 05-2025

Dean's List - Fall 2024

Peace Officer Certification

University of Houston | Houston, Texas | 08-2019

Skills

Organized and self directed with strong track record of staying productive in remote environments
skilled in managing tasks independently while meeting deadlines and performance goals.
Customer Service and Client Support: Adept at resolving customer inquiries with empathy and professionalism
experienced in handling high volume calls and complex issues while maintaining a positive customer service experience.
Executive Administrative Support: Skilled in calendar management
meeting coordination
document preparation and providing high level support to senior leadership.
Microsoft Office Suite
Google Workspace
Electronic Medical Records
Call Center Tools
Data Entry & Case Management
Virtual Collaboration Tools (Teams
Slack
Trello)
Document preparation
document filing
file management
legal terminology
contract review
social media sites

Certification

  • Certified Licensed Real Estate Agent - 2022
  • Texas Commission on Law Enforcement - 2019

Timeline

Director of Operations

Garden Grace Bows
01.2025 - 04.2026Read More

Administrative Assistant

Morgan Bourque Attorney At Law
06.2024 - 12.2025Read More

Peace Officer

Harris County Precinct 1 & 4 Constables Office
11.2019 - 05.2024Read More

Executive Administrative Assistant

Exxon Mobil
08.2014 - 01.2018Read More

University of Houston

Peace Officer Certification
Read More

University of Houston Downtown

Bachelor of Applied Arts And Sciences
Read More

Houston Community College

Associate of Arts from Multi Disciplinary Studies
Read More
Margo Gibson