Marguerite Silva
Eliot,ME
Summary
Dynamic Flower Department Manager at Shaw's Supermarket with a proven track record in team leadership and customer service excellence. Skilled in coaching and mentoring staff, fostering a collaborative environment that enhances productivity. Committed to safety and security, driving improvements that elevate customer satisfaction and team performance.
Overview
20
20
years of professional experience
Work History
Flower Dept. Manager
Shaw's Supermarket
Salem, MA
01.2001 - 02.2010
Flower Dept. Sales
Stop and Shop Supermarket
Stoneham, MA
04.1990 - 04.2001
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Winchester High School
Winchester, MA06.1972
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Decision-making
- Safety and security
- Coaching and mentoring
- Motivational leadership
- Teamwork and collaboration
- Professional and courteous
Additional Information
I am one of 7 children. I am now retired and enjoying my Grandchildren after raising a Daughter and Son. My husband was a teacher for 35 years in New Hampshire. I would love to be involved with children now that I have the time.
Timeline
Flower Dept. Manager
Shaw's Supermarket
01.2001 - 02.2010
Flower Dept. Sales
Stop and Shop Supermarket
04.1990 - 04.2001
High School Diploma -
Winchester High School