Marguerite Zarraga
Hart,MI
Summary
Detail-oriented healthcare administrative professional with experience in office coordination, payroll and records systems, employee and patient support, and compliance-driven documentation. Proven strength in scheduling, data accuracy, cross-department coordination, and confidential information management. Bilingual in Spanish and English with a strong track record of supporting high-volume administrative operations and resolving workflow issues efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Payroll Administrator/Human Resources
Seneca Foods
Hart, MI
09.2024 - Current
- Oversee high-volume records status changes and system updates, ensuring strict accuracy and compliance.
- Executed payroll adjustments and timekeeping corrections utilizing WFR/SAP systems.
- Conducted audits of attendance and accrual records, ensuring accuracy and compliance.
- Monitored employee actions and ensured compliance documentation for audits.
- Facilitated documentation workflows among supervisors, management, and union representatives.
- Facilitated reporting and data tracking to enhance operational decision-making processes.
- Facilitated employee system access account setup and provided bilingual communication support.
- Assisted with front desk operations by managing visitor traffic and issuing credentialing badges. Supported secure access tracking to enhance safety protocols. Provided customer service to ensure a welcoming environment.
- Managed bi-weekly payroll processing for employees.
Business Office Coordinator
Trinity Health
Hart, MI
09.2021 - 09.2024
- Managed daily office and panel support activities, ensuring efficient scheduling and coordination of intake processes.
- Oversaw accurate maintenance of patient and account documentation within administrative systems.
- Facilitated insurance verification authorizations and managed referral tracking processes.
- Facilitated panel and worklist management through meticulous record updates and resolution of data discrepancies.
- Compiled reports and delivered administrative tracking support for leadership decision-making.
- Addressed patient and provider inquiries while resolving scheduling and account issues.
- Guaranteed confidentiality and adherence to healthcare documentation standards.
- Facilitated bilingual communication support for Spanish-speaking patients.
Front Desk Coordinator
My Community Dental Centers
Hart, MI
09.2018 - 09.2021
- Managed appointment scheduling, intake documentation, and front desk workflow
- Presented treatment and financial plans and processed payments
- Maintained accurate records and billing support documentation
- Coordinated with clinical staff to align scheduling and patient flow
- Delivered consistent, high-quality patient service
Education
Associate of Science - Medical Assisting (Management Concentration)
Centura College
Chesapeake, VA01.2012
Skills
Patient & Employee Coordination
Scheduling & Panel / Caseload Support
Payroll & PTO Processing (WFR/SAP, ADP)
Healthcare Administrative Operations
Records & Data Accuracy Management
Insurance & Authorization Support
Compliance & Audit Documentation
Reports & Tracking Systems
Microsoft Office Suite
Front Desk & Intake Operations
Bilingual: Spanish & English
Certification
- Human Resources Professional Certificate — Payroll Practices & Management
- Central Michigan University — 2023
Timeline
Payroll Administrator/Human Resources
Seneca Foods
09.2024 - Current
Business Office Coordinator
Trinity Health
09.2021 - 09.2024
Front Desk Coordinator
My Community Dental Centers
09.2018 - 09.2021
Associate of Science - Medical Assisting (Management Concentration)
Centura College