Marhya Bowling
Ocklawaha,FL
Summary
Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Management Trainee
McDonald's
Ocala, FL
01.2022 - Current
- Learned company processes, procedures and employee role functions.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Enhanced leadership abilities through training and hands-on task completion.
- Supported staff training, development and evaluation.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Resolved customer issues efficiently to build loyalty.
- Assisted with coaching and leading team to meet sales and service goals.
Education
High School Diploma -
North Marion High School
Citra, FL05-2023
Skills
- Customer Service
- Workforce Management
- Staff Training
- Inventory Control
- Staff Development
- Strategic Planning
- Staff Management
- Financial Management
Certification
- ServSafe Certified
- Microsoft Word, Powerpoint and Excel
References
References available upon request.
Timeline
Management Trainee
McDonald's
01.2022 - Current
High School Diploma -
North Marion High School
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