Maria Lemus
Las Vegas
Summary
Results-driven professional with a focus on enhancing customer experiences through effective communication and problem-solving skills. Achievements include successful coordination of in-home consultations and technician dispatching, leading to improved service delivery. Committed to leveraging expertise in inventory management and visual merchandising to contribute to organizational goals within the retail sector. Seeking opportunities to apply skills in a dynamic environment that values customer engagement and operational excellence.
Enthusiastic professional with many years of diverse retail sales experience and many years in appliance sales. Savvy sales professional with engaging and persuasive personality showing genuine concern for customer needs. Quick learner driven to fully understand products and present compelling case for purchase.
Sales-focused individual driven to meet monthly quotas through tried and true marketing techniques. A valued team player offering extensive high-end appliance knowledge. Looking for an Appliance Sales Associate role with an established company.
Overview
6
6
years of professional experience
Work History
Appliance Sales Specialist
Lowes Home Improvment
Las Vegas
01.2023 - Current
- Coordinated with store managers to ensure proper placement of displays in showroom.
- Collaborated with marketing team on advertising campaigns targeting appliance buyers.
- Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
- Performed regular maintenance on appliances in showroom and warehouse areas.
- Collaborated with other departments to ensure smooth operations throughout the store.
- Analyzed competitor strategies to identify opportunities for increased sales growth.
- Participated in team meetings to discuss strategies for increasing sales volume.
- Demonstrated appliance features to customers in showroom.
Dispatcher & Sales Representative
Bumble Breeze Heating & Cooling
Las Vegas
01.2021 - 02.2023
- Received and dispatched calls for emergency services.
- Resolved customer complaints related to service issues or delays.
- Updated records of driver locations, delays, and cancellations.
- Participated in team meetings discussing changes in procedures or processes.
- Provided timely updates to customers regarding their orders or requests.
- Scheduled in-home consultations and dispatched technicians
- Managed payments and customer service inquiries
- Supported front-end sales and managed online communication channels
Millwork Sales Specialist
The Home Depot Inc
Las Vegas
12.2020 - 01.2021
- Promoted a wide range of millwork products through print advertising campaigns, direct mailers, email marketing initiatives.
- Responded promptly to customer queries regarding product specifications or ordering issues.
- Delivered high-level customer service to professional clients
- Quoted projects and managed customer relationships
Housekeeping Room Attendant
Mandalay Bay (5-Star Hotel)
Las Vegas
08.2019 - 08.2020
- Maintained and managed cleanliness of over 10+ rooms daily
- Ensured high standards of sanitation and guest satisfaction
- Worked under supervisor guidance to meet 5-star service expectations
Education
High School Diploma -
Beacon Academy of Nevada
Las Vegas, NV05-2018
Skills
- Visual merchandising
- Customer service
- Inventory management
- Appliance maintenance
- Sales strategy
- Team collaboration
- Conflict resolution
- Order processing
- Relationship management
- Communication skills
- Time management
- Problem solving
- Goal oriented
- Cross-selling
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Appliance Sales Specialist
Lowes Home Improvment
01.2023 - Current
Dispatcher & Sales Representative
Bumble Breeze Heating & Cooling
01.2021 - 02.2023
Millwork Sales Specialist
The Home Depot Inc
12.2020 - 01.2021
Housekeeping Room Attendant
Mandalay Bay (5-Star Hotel)
08.2019 - 08.2020
High School Diploma -
Beacon Academy of Nevada