Summary
Work History
Overview
Education
Skills
Certification
Training
Timeline
Generic
MARIA ACOSTA

MARIA ACOSTA

Mesa,AZ

Summary

Motivated bilingual professional with a strong commitment to delivering exceptional customer service. Proven track record of quickly adapting to new responsibilities and fostering robust client relationships. Skilled in office management, accounts payable/receivable, and meticulous auditing.

Work History

Billing Analyst

Mitel
Mesa, AZ
05.2021 - 05.2024
  • Provided support during internal and external audits related to billing processes
  • Worked with team members to identify and develop process improvements
  • Generated monthly reports for multiple bill cycles
  • Performed data entry into accounting software programs such as CoastGard
  • Applied billing adjustments to resolve discrepancies
  • Resolve escalated issues both internal and external with customer accounts
  • Setup new employee access to system, unlock and reset password
  • Create new SKUs, update and close existing SKUs

Procurement Analyst

Mitel-TEK Systems
Mesa, AZ
05.2019 - 05.2021
  • Audit customer accounts to ensure accurate billing
  • Research and fine missing documents to validate customer contracts
  • Analyzed data from customer accounts to identify discrepancies
  • Verified billing against contracts and conducted audits
  • Handled complex projects and segmented large issues daily
  • Enhanced profits and efficiency during audits, reducing vendor costs and increasing revenues.

Ticket Agent

Worldwide Flight Services
Mesa, AZ
02.2019 - 03.2019
  • Sold tickets and additional services like checked baggage
  • Managed baggage and heavy bag charges, including weapon checks
  • Assisted passengers through security checkpoints, particularly those requiring wheelchair assistance.

Production Manager Assistant

Big City Insulation Inc. dba Marshall Insulation
Tempe, AZ
06.2017 - 11.2018
  • Interviewed, and hired new employees
  • Verified new employee documents and E-Verify
  • Processed daily work orders and verified materials for billing
  • Maintained timecards and calculated payroll daily
  • Matched invoices to purchase orders for payment
  • Updated fleet files with service and repair records
  • Maintained DOT compliance and monitored list of eligible drivers
  • Used Microsoft Excel to create and track bonus payments
  • Prepared safety manual binders and kept safety certificates up to date
  • Reduced vendor costs and increased revenues during audits to align billing and vendor costs.

Various Temporary Positions

Vincent Benjamin
Phoenix, AZ
10.2016 - 06.2017
  • Processed accounts payable and receivable
  • Ensure prompt payments and accurate accounting
  • Batched invoices to allow for later scanning
  • Culled files in keeping with 90-day-cycle filing system
  • Entered data accurately and efficiently in high-volume situations.

Corporate Accounts Payable Specialist

EventPro Strategies
Scottsdale, AZ
05.2016 - 10.2016
  • Entered invoices into system and processed payments to ensure correct accounting
  • Reconciled credit card and employee expense reports to allow for prompt and correct reimbursements
  • Updated filing system to effectively locate customer files
  • Assisted with new-hire paperwork to make sure HR files were complete
  • Accounting Specialist

Accounting Specialist

Clayton Floring with Pride Staff
Scottsdale, AZ
11.2015 - 01.2016
  • Reconciled credit card statements to close monthly accounting books
  • Calculated monthly commission and bonus amounts for sales staff
  • Assisted with any accounting issues to close out month-end
  • Accounts Payable/Admin Customer Service

Accounting Specialist

SkyMall / Xhibit / Connections Loyalty
Phoenix, AZ
11.2012 - 09.2015
  • Generated payments to vendors and operational vendors
  • Ran aging reports and exported to excel
  • Collected and processed invoices for payment
  • Processed tax exemptions, price match, manual check refunds, and UPS labels
  • Strived to exceed customer satisfaction in resolving customers issues
  • Excelled in outbound promotion calls for special projects

Office Manager

Precision Cleaning Services
Phoenix, AZ
06.2003 - 05.2012
  • Managed approximately 8-30 employees for construction cleaning company
  • Reconciled monthly bank statements and company credit cards using QuickBooks
  • Processed weekly payroll, quarterly/yearly taxes, employee W2s sent W9 to customers processed and release lien waivers
  • Managed accounts receivables/payables, processing weekly check runs
  • Evaluated office operations, revised procedures, and devised new forms for continuous process improvement
  • Performed HR functions - recruited, interviewed/selected employees to fill vacant positions and E-Verify

Overview

21
21
years of professional experience
1
1
Certification

Education

General Studies -

Mesa Community College

Skills

  • Accounts Payable/Receivable
  • Bookkeeping
  • Microsoft Office
  • HR Payroll and E-Verify
  • Detail Oriented
  • Skilled in QuickBooks
  • Bank Reconciliation
  • Issue Resolution
  • Strong analytical skills
  • Teamwork and Collaboration

Certification

Eii Training Institution, Chandler, AZ, Certification in Accounting and Bookkeeping with Quickbooks / Payroll Management

Training

  • Various OSHA safety training
  • Fingerprint Clearance Card
  • CPR Certified

Timeline

Billing Analyst

Mitel
05.2021 - 05.2024

Procurement Analyst

Mitel-TEK Systems
05.2019 - 05.2021

Ticket Agent

Worldwide Flight Services
02.2019 - 03.2019

Production Manager Assistant

Big City Insulation Inc. dba Marshall Insulation
06.2017 - 11.2018

Various Temporary Positions

Vincent Benjamin
10.2016 - 06.2017

Corporate Accounts Payable Specialist

EventPro Strategies
05.2016 - 10.2016

Accounting Specialist

Clayton Floring with Pride Staff
11.2015 - 01.2016

Accounting Specialist

SkyMall / Xhibit / Connections Loyalty
11.2012 - 09.2015

Office Manager

Precision Cleaning Services
06.2003 - 05.2012

General Studies -

Mesa Community College

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MARIA ACOSTA