To seek and maintain full-time employment that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Spanish Interpreter
TransPerfect Connect
El Paso
02.2025 - Current
Provided guidance on cultural differences when communicating with people from diverse backgrounds.
Interpreted phone conversations between people who spoke different languages fluently.
Facilitated communication between Spanish speaking individuals and English speaking organizations.
Assistant Director
El Calvario United Methodist Church
Las Cruces
09.2023 - 01.2025
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assisted employers in preparing labor certifications for foreign workers seeking permanent residence status in the United States.
Maintained accurate records of client information including contact details, payment receipts, case notes.
Monitored changes in immigration laws and regulations to ensure that clients are aware of their rights under the law.
Assisted immigration attorney with interpretation for clients over the phone court hearings.
Travel Supervisor
Border Servants Corp
Las Cruces
04.2022 - 09.2023
Oversees a team of travel assistants that help migrants and their sponsors with travel information (prices, dates, availability) to help them get to their final destination.
Lead Transporter
Krucial Staffing
Carrizo Springs
03.2021 - 08.2021
Assign transporters (escorts) to assist UAC's (unaccompanied minors) to be able to reunite with their sponsors around the United States. Keep track of all transporters flight status. Keep documents up to date on all staff. Supervised all transporting staffing payroll. When understaffed provided additional assistance in escorting UAC's.
Certified Health Insurance Agent
Concentrix
Las Cruces
04.2019 - 12.2019
Prepared and reviewed insurance applications to verify compliance with regulations. Provided excellent customer service and phone adequate skills to customers. Enrolled Senior citizens in their health insurance policies or updated their information for the upcoming year.
Direct Care Staff Member
Krucial Staffing
Tornillo
11.2018 - 01.2019
Supervised unaccompanied minors in their daily activities following all safety protocols.
Provided emotional support and encouragement to clients during difficult times.
Interpreter Supervisor
Cyracom Intl
Las Cruces
11.2012 - 11.2018
Supervised 20+ employees daily, approved time sheets of employees, monitored calls for quality control purposes. Completed monthly performance reviews and reports. Provided interpretation in English-Spanish language to various clients.
Interpreted for interviews with clients to obtain detailed information regarding their immigration status.
Collaborated with court personnel to ensure accurate understanding of proceedings and documentation.
Interpreted court proceedings accurately and precisely from Spanish to English, and vice versa.